Apartment with Balcony
Sleeps 4 · 65 m² · Queen bed
- Private bathroom
- Kitchenette
- Coffee machine
- Shower
- Safety deposit box
Hotel Universo
★★★ Dorfbahnstraße 52, Serfaus, AT
8.2 guest rating· 40 reviews
About this hotel
Luxurious Wellness Area
Indulge in relaxation at Hotel Universo's wellness area, offering a sauna, steam bath, and sun bed for the ultimate pampering experience after a day of exploring Serfaus.
Family-Friendly Entertainment
Enjoy evenings filled with entertainment with the hotel's engaging entertainment programme, ensuring fun for guests of all ages. Children can have a blast in the games room while adults unwind.
Convenient Ski Facilities
For ski enthusiasts, Hotel Universo offers easy access to the slopes with ski passes available for purchase on-site. Take advantage of the ski storage room with a boot dryer to keep equipment in top condition.
Experience comfort, entertainment, and convenience at Hotel Universo. Book your stay now for an unforgettable getaway.
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Rooms & rates
Family Suite
Sleeps 8 · 120 m² · Futon Mat
- Private bathroom
- Coffee machine
- Shower
- TV
- Hair dryer
Apartment with Terrace
Sleeps 2 · 35 m² · Sofa bed, Queen bed
- Private bathroom
- Kitchenette
- Kitchen
- Coffee machine
- Shower
Double Room with Balcony
Sleeps 2 · 30 m² · Queen bed
- Desk
- Private bathroom
- Coffee machine
- Safety deposit box
- TV
Apartment with Terrace
Sleeps 4 · 65 m² · Queen bed
- Private bathroom
- Kitchenette
- Coffee machine
- Shower
- Safety deposit box
Apartment with Balcony
Sleeps 2 · 30 m² · Queen bed
- Private bathroom
- Kitchenette
- Coffee machine
- Shower
- Safety deposit box
Apartment with Terrace
Sleeps 6 · 70 m² · Sofa bed
- Private bathroom
- Kitchenette
- Coffee machine
- Shower
- Safety deposit box
Apartment with Balcony
Sleeps 4 · 55 m² · Queen bed
- Private bathroom
- Kitchenette
- Coffee machine
- Safety deposit box
- TV
Apartment with Balcony
Sleeps 4 · 55 m² · Sofa bed
- Private bathroom
- Kitchenette
- Coffee machine
- Safety deposit box
- TV
Apartment with Balcony
Sleeps 4 · 55 m² · Queen bed
- Private bathroom
- Kitchenette
- Coffee machine
- Shower
- Safety deposit box
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Indoor pool - seasonal
- Infinity pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Private parking
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Snack bar
Show all 67 amenities
- Pets allowed
- Ski equipment hire on site
- Ski storage
- Skiing
- Tour desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Contactless check-in/check-out
- Cycling
- Daily housekeeping
- Face masks for guests available
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Minimarket on site
- Outdoor fireplace
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Terrace
- Thermometers for guests provided by property
Location
Dorfbahnstraße 52, Serfaus, AT
- Check-in
- from 03:00 PM to 06:30 PM
- Check-out
- until 10:00 AM
What guests say8.240 reviews
+ Friendly service+ Great location+ Well-equipped spa+ Diverse breakfast− Cleanliness issues− Parking complications− Inadequate room cleaning service
Cleanliness7.5
Service8.5
Location9.0
Room Quality8.0
Amenities8.0
Value for Money7.5
Guest review
9.0Die Lage war super und die Kinder hatten am Pool freude nach dem Wandern.
− Die Küche war ein wenig zu klein.
Wir kommen gern zurück
8.0----
− ---
Ottimo
10.0Mi hanno dato una camera superiore allo stesso prezzo.
Gerne wieder
8.0Lage direkt an der U-Bahn-Station, große Zimmer, großes, renoviertes Badezimmer, Spülmaschine, Bademäntel für alle, Handtuch- und Klopapierservice, sehr freundliches Personal, viele Türen und Fenster zum Lüften, Hallenbad, tolle Wellnesslandschaft
− Defekte Nachttischlampe mit offenen Leitungen, so dass uns die Sicherung rausgeflogen ist, (wurde aber zumindest notdürftig und sofort gesichert); Mikrowelle defekt; zu wenig Gläser im Apartment (haben wir aber auf Nachfrage erhalten)
Prima voor achterblijvende niet skiërs
9.0Mooie kamers, mooie sauna
Paasweek Wintersport
8.0Goede locatie, midden in Serfaus, naast MPreis supermarkt en schuin tegenover bakkerij. En kort bij metro station... maar zelf lopen is net zo snel.
Good to know
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.
›Groups
No special conditions apply for groups.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.