Greuth Hutte♡

Guest review

10.0

Großes Haus mit 3 Schlafzimmern, 1 unten mit Bad und 2 oben mit Bad. Gemütliche Küche mit ausreichend Geschirr und Gläsern, Wohnzimmer mit Sitzecke. Das alte Bruchsteinhaus ist neu renoviert mit modernen Bädern und bodentiefen Duschen. An den Innenwänden der Zimmer sind die Bruchsteine teilweise freigelegt und können durch Beleuchtung besonders hervorgehoben werden. Zum Haus gehört ein kleiner Garten mit Pavillon und am Hang unter den Bäumen stehen Liegen. Die Lage ist ca. 2 km außerhalb den Berg hinauf am Rande einer kleinen Siedlung mit schönem Blick auf die Berge. Bis auf die Glocken der Kühe ist vollkommene Ruhe, ein Plätzchen zum Entspannen.

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Guest review

10.0

Piękny, czysty, przestronny dom w spokojnej okolicy. Byliśmy tylko na jedną noc, ale z chęcią spędziłbym tam więcej czasu.

Advertised 4-bedroom house, but 2 bedrooms were locked and unavailable

1.0

The house was clean, characterful, and nicely decorated with modern facilities. It is located in a quiet and great area, making the stay acceptable, considering the overall experience.

− This was our biggest disappointment of the entire trip. We chose this accommodation because it was advertised as a whole house with four bedrooms, with one specific bedroom being a key reason for booking. Upon arrival, two of the four advertised bedrooms were locked and not accessible, without any prior notice. We were not informed in advance, not asked whether this was acceptable, and had no choice regarding room allocation. We understand that for short stays fewer rooms may be prepared to reduce effort, but this would only be acceptable if communicated in advance and if guests were given the option to choose their preferred rooms. Instead, this was only discovered on arrival. When we raised the issue, the host was unfriendly, uncooperative, and unprofessional. Rather than acknowledging the mismatch between listing and reality, she stated that we should have known to request the rooms in advance, placing responsibility on the guest. However, the listing does not state that rooms must be requested individually or that advertised bedrooms may be unavailable for short stays. We discussed this both in person and in writing as feedback, but received no acknowledgment or understanding from the host. The property itself was great and we were able to stay, but guests should receive what is advertised or be clearly informed of restrictions before booking. We also raised this issue with Booking.com. At the time of writing, the host has not responded to Booking.com regarding a partial refund request, which has prevented resolution. We later found other reviews reporting the same issue, suggesting this is not an isolated case. This property has potential, but until the listing accurately reflects what is provided or restrictions are clearly communicated upfront, I cannot recommend it.

Guest review

9.0

Tolle Atmosphäre

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