Sapphire Ridge

Left in the cold.

4.0

The view is fantastic and sitting out having a coffee in the morning or a beer at night you wont find much better spots.

− The properties pool was advertised as heated however was found to be broken when we arrived while it was fixed the pool never heated up in the 5 days we were there. On arrival we were told that the glasspaneling that encompasses the entire dining/lounge area had been stored away by the previous occupants incorrectly and as such was unable to be used while this would be ok if the weather was warm it was blowing a cold wind and made sitting in the house unpleasant and resulted in us having to go to bed early to get warm, after 2 days of freezing we informed the hosts that we would be cancelling the balance of our stay and amazingly they were able to get someone up that day to fix the paneling. ( if it was so easy it should have been done prior to us arriving) overall the property is tired with door handles loose or falling off the doors and cleanliness at a low standard. While alot of the above can be put down to bad luck the fact is we were paying top rates and you expect a higher standard.

amazing stay with the best view of palm cove

10.0