EEJs Charming London 3 bed home - with large garden

Great stay with Family

10.0

Nice house in quiet area of London, not to far from central. Staff were super nice and attentive. The garden is really big which was nice for the kids. Looks like the house has been newly decorated which is a plus and they provided fans in each room.

− Weather wasn't great when we went!

Superb

9.0

Extremely Disappointed – Left Early Due to Poor Cleanliness

1.0

Just the location

− We were very much looking forward to our weekend 2-nights stay at this property, but sadly had to check out early due to the unacceptable state of cleanliness upon arrival. The house did not appear to have been properly cleaned. The bedsheets had an unpleasant smell, which made my wife and children feel extremely uncomfortable, to the point where I had to go out and buy fresh bedding ourselves. We also found dirty socks left behind in both the toilet and bedroom—clear signs the property hadn’t been thoroughly prepared. There were visible signs that no vacuuming had been done, with dust and debris across the floor, and multiple spiders throughout the house. These issues made it impossible for us to relax or enjoy the property, and we felt compelled to leave around 10am the next morning. We raised our concerns directly with the host through booking.com but received no response. When we escalated the matter through Booking.com, the host denied everything rather than asking for evidence—which we are fully prepared to provide, including photos. This was a very disappointing experience that ruined our weekend and left us out of pocket for a booking we couldn’t enjoy. I would strongly urge future guests to be cautious.

Amazing location, lovely big house in serious need of some tlc

5.0

Great location, quiet neighbourhood,comfy beds, parking, lovely new bathroom, lovely clean bedding.

− the place really needs a spring clean, beside & under beds clearly dirty. every cupboard door & light switch really grubby. some furniture is broken, pulled a huge clump of hair out of the shower drain which is why it wasn't draining, broken floor tiles, grubby stained furniture. This is a lovely house, a spring clean, a lick of paint & some diy it could be great.

Family trip to London

8.0

Nice big house, older building but very spacious. Big garden. Worth the money paid for, good value. Quiet and nice location in a big estate. Parking outside. Comfy beds. Nice sitting room / dinning room. Prompt responses from the owner. Book done up with property instructions and some travel recommendations.

− Issue with leaking shower into the kitchen, however owners communicated promptly and were trying to address the issue. Could do with a small coffee machine in the kitchen. Windows in some rooms can't be opened, not sure why.

It was a good experience for the value that we paid.

7.0

The communication with the host and the living room and kitchen!

− The bathrooms could use some help. They can be renovated and also the beds.