Apartment, 2 Bedrooms
Sleeps 4 · 140 m² · 2× King bed
- Laptop-friendly workspace
- Private bathroom
- Separate bathtub and shower
- Kitchen
- Free WiFi
JOIVY The South Lodge at Balcarres
South Lodge, Balcarres South Lodge, Colinsburgh, Leven, Colinsburgh, GB
8.7 guest rating· 10 reviews
About this hotel
Luxurious Holiday Home Accommodation
Garden Views and Free WiFi
Enjoy the serene garden views from your holiday home at ALTIDO The South Lodge at Balcarres. Stay connected with complimentary high-speed WiFi throughout your stay.
Fully Equipped Kitchen and Private Entrance
Indulge in the convenience of a fully equipped kitchen with modern appliances. Benefit from a private entrance for added privacy during your getaway.
Convenient Location
Located just 17 km from St Andrews University and with easy access to Dundee Airport, our property is the perfect base for exploring the area.
Book now to experience a luxurious stay at ALTIDO The South Lodge at Balcarres.
Rooms & rates
Two-Bedroom House
Sleeps 4 · 140 m² · Extra-large double bed (Super-king size)
- Kitchenette
- Kitchen
- Shower
- TV
- Hair dryer
Amenities
- Offsite parking discounted rates available
- Parking
- Self parking (surcharge)
- Screens / Barriers between staff and guests for safety
- Pets allowed
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Food delivered to guest room
- Free wired internet
- Guest room sealed after cleaning
Show all 24 amenities
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Internet access
- Japanese garden
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
Location
South Lodge, Balcarres South Lodge, Colinsburgh, Leven, Colinsburgh, GB
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 10:00 AM
What guests say8.710 reviews
− Double booking− Poor customer service− No access code provided
Cleanliness6.7
Service7.7
Location9.7
Room Quality9.2
Amenities9.2
Value for Money9.2
Guest review
1.0− The accommodation was double booked. Someone was already inside when we arrived. We were told we would receive a code to access keys to the property. No code arrived which suggests they knew the property was double booked. I have submitted an email and made telephone calls to JOIVY and still no explanation what happened. Shocking customer care. I would strongly recommend avoiding this company. Book the accommodation direct with the Balcarres Estate.
Stunning house with luxurious interiors
10.0A beautiful house, with stunning interiors. Very well equipped. We enjoyed staying her immensely.
− None
Exceptional
10.0
Cosy and comfortable
10.0beautifully finished with high quality
− n/a
RELAXING MEMORABLE AND WE WILL BE BACK
10.0Absolutely everything was just perfect. I can’t fault anything
beautiful property in a stunning location.
9.0This was the start of our honeymoon, so our expectations were high and we weren’t disappointed. The property was finished to an extremely high standard. We had everything we needed and more. We arrived to fresh milk and butter from the estate in the fridge and fresh bread from the local bakery. There was also tea and coffee. The wood burner was a really lovely feature that was perfect for our late September stay but we managed to sit out in the beautiful garden during the day. I only wish we had stayed longer. All rooms and the garden were exceptional. The baths in the bedroom and bathroom were a real luxurious indulgence and the large shower in the main bathroom was amazing. The location for us was perfect to explore the beautiful Fife coast and wonderful St Andrews which was only about 20mins away. And a massive bonus, the property was dog friendly as are most places in the area.
− Nothing really but an en-suite in the main bedroom would have been good, however, the main bathroom is stunning so this is just being picky. The only real issue was check in. We didn’t receive the code to get in the property. I had to make a phone call after we had arrived and was told that I should have completed a booking form that I still haven’t received despite chasing them several times during our stay. We did receive some basic instructions on how to get to the property after we had arrived and this said we should have received the code 24hours before our check in but we didn’t. I was told on the phone they would make an exception for us not having completed the form which I found a little rude as it was their error not ours.
Good to know
This property will not accommodate hen, stag or similar parties.
If you cause damage to the property during your stay, you could be asked to pay up to GBP 855 after check-out, according to this property's Damage Policy .
Strictly no smoking, no parties. Dispose of rubbish appropriately. Keep the property clean and tidy. Quiet hours are between 10 PM and 9 AM. So please keep the noise down and respect the neighbours in the building. Please remember to close all windows and doors when leaving. Careful attention to the keys is extremely important. Guests are responsible for any additional costs resulting from misplaced keys or locksmith call-outs. To ensure the safety of our current and future guests, we ask all guests to complete our online check-in form and to provide a valid form of identification.