Higher Mapstone Luxury Dartmoor Retreat with Hot Tub, Views and Games Barn♡

Guest review

8.0

Beautiful house and gardens as photographed. Mattresses and linen a big hit.

− Another set of keys for the patio doors would be useful; felt like a bit of a fire hazard at night. The downstairs double bedroom door needs a curtain or frosted glass; it's bizarre and seems such an easy fix. A shower attachment in the upstairs bath would be useful.

Property was very good, could be excellent if small issues addressed.

10.0

The property is very good. Space beds very comfortable. All high end equipment throughout the house which is unusual for a rental house.

− On the lower ground bedroom there is no blind on the door which is odd, also the radiators didn’t work in the 2 downstairs bathrooms. Also Dishwasher didn’t work, it had a fault code which when reported I was told to turn it off dry the sensor with a hairdryer!! That didn’t work and nothing was done about it.

Wonderful country idyll

9.0

The location was amazing and the space in both the house and grounds were super.

− The downstairs bedroom has a glass door so there was no privacy. The downstairs ‘family’ bathroom had opaque glass, which wasn’t ideal. Two bedrooms had baths but no showers

Guest review

6.0

Property location was beautiful, views over land and valley are great to wake up to. Loads to enjoy in the house and keep all ages entertained, the house felt like a home so you could feel comfortable. Decoration was lovely and house was warm throughout our stay. Guides to using the equipment were thorough and other info in the guide was a nice touch too.

− There was a hidden premium for my stay, which was not clear when booking. This amounted to approx £500 compared to booking days after leaving. I would have preferred to have been made aware of this uplift in price. There were a few slight niggles of cobwebs, spiders and odd bits of tlc required to the decor which could be addressed; especially for the additional fee I paid, a little bit more care and attention could have been paid.

A beautiful house with a fabulous view.

8.0

The house was beautiful and the grounds were lovely. The wood burner was a real highlight.

− The property wasn’t very clean when we arrived. There were lots of cobwebs, dust and dead bugs. The hob stopped working mid stay. The kitchen was well equipped for some things but not others. E.g no baking dishes. The can opener was broken. Salt but no pepper. Only one cloth and one tea towel were provided in the kitchen. The location is pretty secluded so it wasn’t easy to just ‘pop into town’ to get stuff we needed. A clearer description of what we could expect upon arrival would have been helpful. We absolutely loved our stay but it definitely could have been less frustrating.

Disappointingly dirty and whilst the house was luxurious, the service wasn’t

3.0

Decor and location were brilliant

− Cleanliness and lack of a welcome pack commensurate with the price point (think travel lodge and your’e closer to the reality in Higher Mapstone). Don’t tell me to complain at the time when there isn’t anyone onsite and we’ve arrived at a dirty unprepared house