Straleel South♡

Guest review

10.0

Actually everything. Patrons, place, food, atmosphere, facilities,,

Guest review

10.0

Friendly hosts. Great breakfast. Beautiful interiors in all rooms.

Guest review

1.0

Not the property but the host a bit rude

Guest review

10.0

The couple running the B&B were accommodating and the room was spectacular. The bathroom had a large soaking tub and a large shower with good water pressure. In addition both the room and bathroom were well decorated.

I should have headed the negative reviews and not booked here.

7.0

The house is clean and well-decorated, the room and en suite bathroom are spacious and the bed is extremely comfortable. The house is just outside Carrick and very near the Slieve League and other sights of interest.

− There are three primary drawbacks to this property. First, contrary to the hosts' assertions, the property is not easy to find and directions are not explicit. Second, although the per night price is reasonable for a popular destination in high season, the added charge of 17.50 Euro for breakfast is not. For a comparable price, other booking.com properties include a generous breakfast. Third and in my estimation a deal breaker, the hosts insist on a 4 to 6pm checkin. It is impossible to eat dinner and get to the remote location prior to 6pm. Eating after checkin is equally problematic because the few restaurants in Carrick are fully booked after 6pm. The hosts reside in the house, so there is no obvious reason why they should inconvenience their guests in this way. I would neither stay here again nor recommend it to others.

Bad

1.0

− Beware. Stay elsewhere. Rigid and rude attitude. Do yourself a favour, read the reviews. A tread through enough of them provides a picture of a very rude individual, with a rigid set of rules which are adhered to dogmatically and quoted as “reasonable” means for him to take people’s money without providing the service booked. Even a good review with a little helpful pointer, receives a snide reply. Most properties in this area have a check-in of 3-10pm with a very small number giving 3-7pm. We’ve never encountered a property that does not have a reasonable level of understanding for unforeseen circumstances. This host sets a 2-hour check-in period and holds rigidly to it. Reviews show that if you don’t make it in that period, he cancels your booking, logging you as a no-show and keeps your money. In our case he went one step further. We had an unforeseen problem on the day of travel and knew we were not going to make it between 4-6pm. Two people tried to contact the property from 10am that morning, using different phones. We initially thought we had a wrong number as we could not get through. When we eventually managed to contact him, it was almost 4pm. We were going to be about 1 hour outside the check-in time. His reaction was pure rudeness, accusing us of not trying to make contact as he was in the house all day. We said call logs would show that numerous calls had been made all day from two phones to the right number. He then stated he was cancelling the booking with booking.com and we just assumed we’d be refunded. However, he held on until after 6pm and rather than cancelling the booking he put it in as a no-show thereby holding onto the money. From other reviews this appears to be a common practise on his behalf. We have stayed all over Ireland and have never encountered this sharp practise. We managed to find a place in the same area and our experience could not have been more different with true Donegal hospitality from hosts suited to their profession.