Umberto I - Affitti brevi♡

We booked a One Large Bed room and got a 2 single beds room instead without previous notice

1.0

Free parking in the middle of the street in front of the B&B

− AVOID BOOKING HERE. My fiancee and I booked a room for 3 nights at this B&B in Favara and we specifically pointed out on Booking that we wanted ONE LARGE BED. When we got there we found out that our room was with 2 single beds instead. We told the owner and he said that that was the room that was available and though he was polite, he wasn't very helpful about it or even accepted his mistake. He said that if the only room with one large bed wasn't booked for the day after he would and I quote "Do us the favor of changing it for us". I told him that no favor was in order as we had specifically booked the room with one large bed. He kept insisting that that was the room that was available and I said that he should've canceled our booking if he could not offer what we had requested. It was late and we did not have another option but to stay in this place. The day after he told us that the room with the large bed was booked and we had to stay the 3 days in that hideous room, which only good thing was that it had A/C. Beds were uncomfortable, no natural light in that room whatsoever, every single door in the house squeaks crazy loud making very difficult to sleep if other guests enter the house or go to the bathroom in the middle of the night, the owner did not offer any advice about what to visit, what not to visit in the area or anything like that. My advice, book someplace else even if you have to spend a few more bucks. This place literally ruined our holidays in the Agrigento area that we were very much looking forward to.