The George Hotel♡

Guest review

2.0

When I booked it said free parking..When checking in was told that they would register my car details. They took my reg number and I left it with them. I had no reason to believe anything other than it would be fine. Was showed to our room and how to get in and out of building after hrs. Couldn’t get any food there as kitchen was being refurbished we were told. Went out to a party got back to none around. Left in the morning. Didn’t see anyone so saw other keys on table and left ours there. Thinking all had been ok. One week later we get a parking fine for £100 for parking without E-permit. Tried to contact hotel but no joy there. Disputed fine but got refused even with the reciept and booking reference. Avoid at all costs as we finished up having to pay the fine because somebody at the George didn’t do their job. Disgusting for what turned out to be a very expensive sub standard room.

Clean the rooms thoroughly!

2.0

The room was not thoroughly cleaned proor to our arrival. Mug rings on the shelf, hair in the shower, 3 long red pointed false fingernails left on the shower control, shower did not work, no breakfast service, high level shelves not dusted...

Guest review

2.0

Considering contacting my Credit Card company to report FRAUD. We were told AFTER paying for the room that there was no heat, nor hot water and that it just happened that day and would be fixed. Several other guests arrived for the wedding in the next couple of days and were told the same. NO HEAT the entire stay, NO HOT WATER the entire stay. WILL NEVER recommend the George.

Guest review

2.0

Went to check in door is locked knocked for half an hourno body answered the door

Guest review

2.0

If I could rate you a zero I would. We came with our 14 month old child and had no heating for 2 nights. And the space heater we were given in order to correct this didn’t work and hadn’t been safety checked in 4 years. The hair dryer in almost 20! When we tried to speak to staff about the heater we were unable to make contact with staff at all to begin with and when we did we were told we just had to deal with it like they were as they had no other options available to us. The only hot water available was the shower or kettle, the TV turned on but didn’t have any channels. Genuinely lovely room but you have done nothing but fail to provide any adequate solutions to your buildings issues. The corridor to our room didn’t even have any lighting or any windows so we had to rely on our own phones to get safely to and from the room. We were not made aware of these issues prior to our stay, but have since found out that the issue has been an issue for several days despite it all being made out to be a sudden issue at check in. My baby found rubbish from previous guests, and almost ate it. Horrified to say the least. For £250+ this is not at all worth it and has ruined this weekend celebrating my sisters wedding. On top of this the on call staff went out and got drunk and on return told my partner and brother it was okay to just vape in the room!

Guest review

2.0

Filthy, dusty, unhoovered rooms, no heating and the staff were clueless children far more interested in their phones than customers. The food was bland and horrendously overpriced. Avoid