Rastoni - Relax & Retreat♡

Disappointing about what you paid they should do more cleaning

8.0

In the hotel was only good communication with the Linda

− It was Linda great person really helpful but rather than that they allowed me to put the fridge in the balcony. I’m really appreciated for that in the self room. The fridge was working like a tractor making a massive noise. It’s a cheap for each basically the quality shows for that reason wasn’t making a noise probably The shelf was inside really bad. They don’t hold anything. I dropped the one of them my drinks in the floor the reception girl came and clean helped me to clean. She said she will tell the cleaners next day. They will hoover next day. I find a piece of glass in the room The shows they didn’t detail the clean it. Yeah, imagine you walking around piece of glass coming in your leg in your foot it’s not nice will be nightmare Holiday. They definitely don't change the sheets, they smelled so bad. The employees probably think the guests are idiots. I'm talking about cleaners For example, my wife's lipstick got on the pillowcase. They took it out and stuck it in my kid's pillowcase. These are things that normally need to be changed daily, we pay for this, even the towels were not changed, they were only changed once, I think because we threw it on the floor, they picked it up once, they hung the drying rack outside, we used the same carpets, there was no pleasant smell, the towels did not have a washed smell. The car park is very untidy and guests notice that it is very unstable and there is no space reserved for you. Some of the guests are also very rude For example, the guests downstairs were making a lot of noise at four in the morning. They were banging on the doors, talking loudly, I think they were fighting, drinking, I think they were very disturbing. Even though I called the police twice, they did not come. It is not a safe area at all. If someone fights there, I guess the police will not come. Breakfast was very funny, the same thing every day, so I can give it a seven out of ten.

Guest review

10.0

Мястото е чисто, спокойно, с модерен интериор. Стаите са големи и предлагат всички удобства за престоя. Закуската е вкусна и разнообразна. Покрай басейна е приятно и красиво, особено вечер. Всеки ден се чисти. Персоналът е усмихнат и любезен винаги. Специални благодарности на Лидия - тя ни писа кога ще пристигнем, очакваше ни, а на тръгване ни даде и подарък. Ще повторим!

Guest review

10.0

Totul a fost peste asteptari. Gazda foarte amabila, curatenie ireprosabila, mic dejun delicios. Raport calitate pret foarte bun.