Hotels of Earth

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

★★★★★ 428 South Gay Street, Knoxville, US

9.3 guest rating· 82 reviews

About this hotel

Luxurious Accommodations

Step into a world of luxury at Hotel Cleo, Knoxville Downtown. Our 5-star property offers beautifully appointed non-smoking rooms with top-notch amenities to ensure a comfortable stay.

Convenient Location

Situated just steps away from popular attractions like East Tennessee History Center and Market Square, our hotel provides easy access to the city center and key landmarks.

Exceptional Services

Indulge in impeccable service with our 24-hour front desk and concierge assistance. Enjoy delicious meals at our on-site restaurant, unwind with a drink at the bar, or take advantage of our free WiFi.

Ready to experience the pinnacle of hospitality? Book your stay at Hotel Cleo, Knoxville Downtown, today!

Rooms & rates

Queen Suite with City View

Sleeps 2

  • Toilet

Luxury Queen Suite with Street View

Sleeps 2

  • Toilet

Signature King Room with City View

Sleeps 2 · Extra-large double bed (Super-king size)

  • Toilet

Executive King Studio with Street View

Sleeps 2 · Extra-large double bed (Super-king size)

  • Toilet

Royal Queen Suite with Street View

Sleeps 2

Amenities

  • WiFi available
  • Parking
  • Restaurant
  • Bar
  • Snack bar
  • Air conditioning
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
Show all 46 amenities
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Express check-in/check-out
  • Face masks for guests available
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Outdoor furniture
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • Vending machine - snacks

Location

© OpenStreetMap contributors

428 South Gay Street, Knoxville, US

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9.382 reviews

+ Pleasant staff+ Charming roomNoise from neighboring roomDelayed breakfast
Cleanliness8.6
Service9.6
Location9.6
Room Quality9.6
Amenities9.6
Value for Money9.6

Nice place

10.0

This is a very cute hotel. I love that they used and maintained the older aspects of the building. These types of hotels are my favorite.

Crystal · 2025-10-05

Guest review

6.0

The person next door got on a conference call before 8 am and might as well have been sitting in our room. Unfortunately breakfast did not start until 10 am. Room was charming, staff were very pleasant but the would not necessarily stay there again,

Stephanie · 2025-09-07

The property is absolutely stunning.i loved the decor so much and the exposed brick and history was great That said, De

7.0

Absolutely gorgeous.

They don’t clean your room - was there Thursday - Sunday!

Connie · US · 2025-05-19

Hourly motel masquerading as French chic.

1.0

I liked the breakfast they once brought up the floor, but it appears Marriott has done some cost cutting as this is no longer provided. When I was told “breakfast is now downstairs starting at 10”, I was expecting to find coffee and pastries. Instead, they seated me at the restaurant as if I’d walked in off the street.

Horrible soundproofing. You can hear EVERYTHING the adjoining rooms are up to. Cannot recommend unless you’re an exhibitionist or a voyeur.

Christopher · US · 2025-04-26

Beautiful rooms

10.0

One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.

Jeremy · 2025-04-15

Very good

8.0

appreciated the non-corporate design

the abusurd price for a hotel in Knoxville which doesn't serve breakfast or have any room service

Bob · US · 2025-04-01

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

A deposit may be required at the property.