Stone Harbor♡

Never again

2.0

My husband and I stayed one night in early September. The location is great for downtown Sturgeon Bay, but there is nothing else good to say about this 'resort.' The room was shabby, with dated furnishings. Lighting in the room was poor and the TV controls almost impossible to work (VERY limited channels). The staff at check-in were rude, and the common hallways on multiple floors reeked of marijuana smoke. We have stayed at multiple towns on the Door County peninsula and multiple locations within Sturgeon Bay - never, ever will we stay here again. [For what it's worth, I tried to post a negative review on the resort website and it wouldn't let me.]

Great location and clean

8.0

Stayed 2 nights at stone harbor the beginning of August. Place was clean but the room was a bit dated. Had a nice balcony but there was a door going into the adjoining room, which was a little odd, so it was actually a shared balcony with a table and 2 chairs. It was fine the first night as we had no one in the next room. Second night others moved in. Not ideal. Outdoor pool was average size but had a few more screaming kids than were used to. Water I don't believe was heated. Nice walkway next to the water with benches to watch the draw bridges go up and down and relax at sunset. Walking distance to the downtown and plenty of food/drink choices. Location seemed very safe. Would stay again but with different balcony set up. Didn't patronize the bar/restaurant so can't comment on those.

High costs low benefits

2.0

Expensive rooms and resort fees. Check in is strict 4pm , however lobby was full of guests ( including us) at 5:30p told that the rooms still weren’t ready. No daily cleaning service. Murphy bed way too small for 2 adults. New restaurant had a 40min wait for lunch at 1:30p and half room was empty. Had to replace our own towels by asking at desk. TV listings found by scanning a QR code , would rather printed . Loud band music outside of room. Odd that our balcony was locked so adjoining guest could utilize but not us. Seems intrusive both ways.

New owner, many updated rooms. Will not disappoint.

10.0

Will not disappoint. Many beautiful updated rooms and all common areas updated. The updated outdoor pool is an asset. Newly renovated restaurant, management, bar & menu is top notch. The new owner and staff have done an incredible job. Great family and wedding destination.

NEW YEARS EVE AGAIN

8.0

We stayed for another New Year's Eve and were pleasantly surprised with the updates....new carpeting in the hallways, new paint on the walls, new updated bar area. Hopefully they will start working on updating the rooms with new carpet, paint and furniture. The only thing they need to refine is the New Year's Eve package to make it more affordable as it is getting expensive to stay. We want to thank Johnny, Ari and Ryan in the pub area for your great service. We liked that they put the gambling machines in a separate area. They also need to accept AAA, AARP, Military and other discounts like other hotels will accomodate. They should also offer a return guest discount that would get guests to return on a more frequest basis.

Terrible place to stay..

2.0

If you like staying in a room that is so small 2 people can barely walk around in. There is no place for luggage, floors sticky and unclean. Shower is terrible and a Hazzard for senior citizens. Only a few people here speak English. Now the cost...honestly I feel like management's only goal is to stick you in a small room and screw you on cost. I'm writing this while still here...I'm stuck for another night and can't wait to leave. Will NEVER stay here again!