Standard Room, 1 Queen Bed
Sleeps 2 · 17 m² · Queen Bed
- Desk
- Desk chair
- Air conditioning
- Private bathroom
- Wheelchair-accessible bathroom vanity
City Express By Marriott Cancun Aeropuerto
★★ Super Manzana 301 MZ03 LT03, UPE Boulevard, Cancun, QROO, 77500, Cancun, MX
7.8 guest rating· 148 reviews
About this hotel
Recreational Amenities and Views
Indulge in the outdoor pool or admire the view from the terrace at City Express By Marriott Cancun Aeropuerto.
Convenient Services and Dining Options
Benefit from complimentary Wi-Fi, a convenient vending machine, and enjoy dining at the on-site grocery/convenience store with a complimentary continental breakfast.
Comfort and Connectivity
Relax in one of the air-conditioned rooms with flat-screen TVs, free Wi-Fi, and private bathrooms. Featured amenities include a computer station, laundry services, and free self-parking.
Book your stay at City Express By Marriott Cancun Aeropuerto for a relaxing and convenient experience in Cancun, ideally located near popular attractions and just a short drive from the airport.
Rooms & rates
Room, 2 Double Beds
Sleeps 4 · 21 m² · 2× Double bed
- Desk
- Desk chair
- Air conditioning
- Private bathroom
- Wheelchair-accessible bathroom vanity
Superior Room, 1 King Bed with Sofa bed
Sleeps 4 · 27 m² · King bed, Sofa bed
- Desk
- Desk chair
- Air conditioning
- Private bathroom
- Wheelchair-accessible bathroom vanity
Amenities
- Free WiFi
- Free pool cabanas
- Pool access ramp on site
- Pool umbrellas
- Free self parking
- Free breakfast
- Free continental breakfast
- 24-hour front desk
- 24-hour business center
- Accessible shuttle
- Computer station
- Double-glazing on all windows
- Eco-friendly cleaning products provided
- Eco-friendly cleaning products used
Show all 31 amenities
- Elevator
- Energy-saving switches
- Grocery/convenience store
- Handrails in hallways
- Luggage storage
- Meeting rooms
- No accessible shuttle
- No single-use plastic stirrers
- Outdoor furniture
- Recycling
- Smoke-free property
- Smooth flooring in public areas
- Stair-free path to entrance
- Terrace
- Visual alarms in hallways
- Water-efficient showers only
- Well-lit path to entrance
Location
Super Manzana 301 MZ03 LT03, UPE Boulevard, Cancun, QROO, 77500, Cancun, MX
- Check-in
- from 03:00 PM
- Check-out
- until 01:00 PM
What guests say7.8148 reviews
+ Clean room+ Great staff+ Excellent location+ Good breakfast− Not clean in hallways− Needs better customer service− Old and dirty
Cleanliness6.6
Service8.6
Location8.6
Room Quality7.6
Amenities7.1
Value for Money7.6
This is NOT the hotel you want to stay at.
4.0After a long day at the airport our flight was canceled and delta Airlines put us in the city express hotel, told us there would be a buffet set up so we could eat and a buffet would be prepared for breakfast. Due to the small shuttles taking 10 people at a time since of is didn't get to the hotel until after 10pm, and we were told we could not eat that they were cleaning up, for breakfast I went down to the buffet to just grab coffee and they wanted to charge for that, coffee was not included, the other Marriott hotels in cancun include coffee just not at this city express. No biggie on these but the flooring is falling apart, the walls are dirty in the main areas, the staff is not very helpful. I would not recommend this hotel to anyone. Which is sad because we regularly stay at 2 of the other Marriott hotels close by this one that are amazing with incredible staff that is not the same with city express. I do appreciate their desire to conserve with a poster on the mirror telling you how much water is wasted in a 5 minute shower, but after my experience they come across as cheap skates. Delta airlines should know they did not deliver as promised.
Omar
10.0Omar, who works at the hotel, was amazing. He was very kind, professional, and made us a really great coffee. His service added a nice touch to our stay.
Aweful place to stay![Marriott - look your low standards]
2.0The worst place to stay.Don't fall for the MARRIOTT Brad added to this Hotel they are tarnishing the Marriott brand( i am sure Marriott does not care with the way this hotel is maintained).The bathrooms - water pressure in shower made the slowest to save cost, breakfast - i can't call it a eatable breakfast(Lowest quality packaged croissants and bread), The moment you enter the hotel reception you can smell stinking, thats all from few I could say , way more you will experience if you opt to be there.Good Luck!
Go Somewhere Else
2.0Room was clean, bed was comfortable but those are the only positive things about this hotel. I booked and paid via booking.com and upon checkin, the staff said I hadn't paid and needed to pay again even though I had the confirmation showing paid. After about 10 minutes of arguing, the payment "suddenly" showed. Their "free 24/7 shuttle" is a complete lie, it only actually runs occasionally. We called upon landing and were told it would be about 2 hours for pickup and they gave us 2 choices. 1. Wait or 2. Get a taxi and they would reimburse us at checkout. BUT, upon checkout, they refused to honor their promise. Breakfast was terrible and they seemed to allow non guests to eat at it because when we tried to eat the next morning, there were a lot of people who looked like either shuttle drivers or construction workers.
Guest review
8.0Clean room, upon arrival called front desk gave my name to share with driver. Took about 15 minutes for driver to come. Also book my departure shuttle bus. Will stay again if come to Cancun.
Guest review
6.0Not clean in hallways
Good to know
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
›Pets
Service animals are exempt from fees/restrictions
›Children and extra beds
No rollaway/extra beds available
›Pets
Pets allowed
›General
Professional property host/manager
›Pets
Only dogs are allowed
›Pets
Service animals are allowed
›Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)