Bienheureux - Hôtel & Restaurant♡

Guest review

10.0

Wouah so gut Geheimtipp ist genial!

Guest review

10.0

From hotel to the restaurant everything is very nice

Guest review

10.0

Exceptional hotel outside Lille. Very friendly staff and nice chic rooms

Guest review

10.0

We were there for day 1 of the tour and to look around Lille. Enjoyed the hotel - dinner in the restaurant was excellent, breakfasts were great and the room was comfortable and quiet. Its on the tramline and 20 mins to the centre- or 10 minutes uber . Coffee at breakfast wasn't great - but everything else was!

Disappointing Stay – Not What We Expected

8.0

We were really looking forward to our stay after reading so many positive reviews, but sadly it fell short in a number of ways. Check-in was frustrating — the room wasn’t ready at 3pm, and we waited around until nearly 15:40 while cleaners finished up. Nothing was explained to us on arrival, including how to use the in-room tech, with all in room literature being in French. The “Comfort” room was anything but — painted in a harsh lime green that felt more chaotic than cozy. The air conditioning didn’t work at all, and despite multiple requests, staff couldn’t fix it. There was also a constant draft coming in through the roof eaves, which made the temperature even more uncomfortable. At night, the AC control lights were so bright I had to cover them with a sock just to sleep — ironic, considering the AC itself didn’t work. There was an iPhone in the room used to control lighting, but since no one mentioned it at check-in, we thought it had been left behind by mistake. Oddly, there were also no bedside tables on either side of the bed — a strange and inconvenient omission in what’s supposed to be a comfort-focused room. On the plus side, the room featured a large, relaxing bath and a very high-quality bed — though a bit too soft for my personal preference. Other thoughtful extras included high-end toiletries, soft fluffy towels, bathrobes and slippers. The Apple TV system was a nice touch too (just be aware you’ll need your own subscriptions, as i saw no live TV option).

Guest review

8.0

A lovely property with lots of character. Unfortunately, we only stayed one day and that was a Sunday. The problem with staying on a Sunday is that the restaurant is closed and there is nowhere, either at the hotel or locally to get food. Our room whilst decorated beautifully and complete with everything you could want including robes and slippers was high up with a sloped roof that my wife on two occasions nearly knocked herself out. However, you will not find better and more friendly staff anywhere.