Is Capella Sydney really a five-star hotel?

Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Capella Sydney

★★★★★ 24 Loftus Street, Sydney, AU

9.7 guest rating· 936 reviews

The five stars

Capella Sydney holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.

Guests score it 9.7/10 across 936 reviews.

About this hotel

Luxurious Amenities and Central Location

Capella Sydney, a 5-star hotel in the heart of Sydney, offers a shared lounge, restaurant, and bar for guests to unwind. The hotel provides top-notch services like room service, a 24-hour front desk, and complimentary WiFi.

Relaxation and Wellness

Guests can indulge in the spa and wellness center's indoor pool, fitness facilities, sauna, and even enjoy a leisurely bike ride with the free bikes available.

Convenience and Comfort

With amenities like a business center, hot tub, and car hire services, Capella Sydney ensures a comfortable stay for all guests. Explore nearby attractions like the Royal Botanic Gardens and Harbour Bridge easily from this prime location.

Book now for an unforgettable stay at Capella Sydney!

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Rooms & rates

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Premier Twin Room

Sleeps 3 · 56 m² · 2× Twin bed

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee machine

Averaging 177 ft², Premier Twin rooms offer an abundance of space, volume and natural light. Composed to highlight the junction of storied heritage features and a contemporary interior design ethos, the rooms showcase a gallery wall of curated artwork and sumptuous furnishings. Featuring luxurious pillow-top twin beds fitted with custom Italian Frette linen, the Premier Twin room welcomes guests with an opulent bathroom with rain shower, deep soaking oval bathtub and exclusive Haeckels amenities. Intuitive technology allows guests to control lighting, multi-layered curtains, temperature and 24-hour in-room dining from the touch of a tablet, while the personal bar presents a curation of locally sourced products to enjoy in-room.

King Room - Disability Access

Sleeps 3 · 52 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee machine

Averaging 171 ft², the Premier King Accessible room is generous in its planning, offering additional space for guests who require greater accessibility. The specially designed bathrooms include a larger shower with handrails, while the sumptuously appointed guest room features a luxurious pillow-top super king bed fitted with custom Italian Frette linen. Composed to highlight the junction of storied heritage features and a contemporary interior design ethos, the rooms showcase a gallery wall of curated artwork and sumptuous furnishings. Intuitive technology allows guests to control lighting, multi-layered curtains, temperature and 24-hour in-room dining from the touch of a tablet, while the personal bar presents a curation of locally sourced products to enjoy in-room.

Deluxe King Suite

Sleeps 3 · 84 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee machine

Averaging 276 ft² of bespoke luxury, the Deluxe King suite features a separate living room and bedroom. Offering a sense of spaciousness, the interiors honor the rich history of the building with high ceilings, soft textures and neutral tones. Custom furnishing, curated artwork and ambient lighting create a relaxing retreat. The opulent oversize bathroom consists of double vanities, dual head rain shower and deep soaking oval bathtub with exclusive Haeckels amenities. Intuitive technology allows guests to control lighting, multi-layered curtains, temperature and 24-hour in-room dining from the touch of a tablet, while the personal bar presents a curation of locally sourced products to enjoy in-room.

Skyline King Suite

Sleeps 3 · 77 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee machine

Averaging 253 ft², the spacious layout of the Skyline King Suite includes a separate bedroom and living area designed to celebrate the building’s heritage. The abundance of natural light showcases the neutral tones, lavish furnishings and curated artwork. The luxurious bathroom consists of double vanities, dual head rain shower and deep soaking oval bathtub with exclusive Haeckels amenities. Intuitive technology allows guests to control lighting, multi-layered curtains, temperature and 24-hour in-room dining from the touch of a tablet, while the personal bar presents a curation of locally sourced products to enjoy in-room

Skyline Twin Suite

Sleeps 3 · 95 m² · 2× Twin bed

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee machine

Averaging 312 ft², the spacious layout of the Skyline Twin suite includes a separate bedroom and living area designed to celebrate the building’s heritage. The abundance of natural light showcases the neutral tones, lavish furnishings and curated artwork. The luxurious bathroom consists of double vanities, dual head rain shower and deep soaking oval bathtub with exclusive Haeckels amenities. Intuitive technology allows guests to control lighting, multi-layered curtains, temperature and 24-hour in-room dining from the touch of a tablet, while the personal bar presents a curation of locally sourced products to enjoy in-room.

Tower Room - King

Sleeps 2 · 45 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee machine

The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The double room features parquet floors, a seating area with a flat-screen TV, a minibar, a coffee machine, as well as a wardrobe. The unit offers 1 bed.

Capella Suite

Sleeps 2 · 235 m² · Queen bed

Desk
Air conditioning
Bathrobe
Private bathroom
Kitchenette

The spacious suite features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The suite's kitchenette is available for cooking and storing food. The suite has parquet floors, a seating area with a flat-screen TV, a minibar, a coffee machine, as well as a wardrobe. The unit has 1 bed.

Liberty Suite

Sleeps 2 · 116 m² · Queen bed

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee machine

The spacious suite offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

Farrer Suite

Sleeps 3 · 105 m² · Queen bed

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee machine

The spacious suite provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The suite features parquet floors, a seating area with a flat-screen TV, a minibar, a coffee machine, as well as a wardrobe. The unit offers 1 bed.

Deluxe Suite - Accessible

Sleeps 3 · 88 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee machine

Averaging 289 ft², the Deluxe King Accessible suite is generous in its planning, offering additional space for guests who require greater accessibility. The specially designed bathrooms include a larger shower with handrails, while the sumptuously appointed guest room features a luxurious pillow-top super king bed fitted with custom Italian Frette linen. Offering a sense of spaciousness, the interiors honor the rich history of the building with high ceilings, soft textures and neutral tones. Custom furnishing, curated artwork and ambient lighting create a relaxing retreat. Intuitive technology allows guests to control lighting, multi-layered curtains, temperature and 24-hour in-room dining from the touch of a tablet, while the personal bar presents a curation of locally sourced products to enjoy in-room.

Amenities

Free WiFi
Indoor pool
Swimming pool
Fitness/spa locker rooms
Spa/wellness center
Spa/wellness center services
Sauna
Fitness facilities
Private parking
Valet parking
Breakfast in the room
Breakfast takeaway containers
Restaurant
Bar

Show all 95 amenities

Air conditioning
Sun loungers or beach chairs
24-hour front desk
Tour desk
Business center
Mobile app for room service
Room service
24-hour security
Non-smoking rooms
Non-smoking throughout
Family rooms
Access to health care professionals
Allergy-free room
ATM/cash machine on site
Auditory guidance
Babysitting/child services
Beauty Services
Board games/puzzles
Car hire
Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Concierge service
Currency exchange
Cycling
Daily housekeeping
Delivered food - securely covered
Dry cleaning
Electric vehicle charging station
Emergency cord in bathroom
Face masks for guests available
Facilities for disabled guests
Fax/photocopying
Fire extinguishers
First aid kit available
Food delivered to guest room
Fruits
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Happy hour
Heating
Higher level toilet
Hot tub/Jacuzzi
Invoice provided
Ironing service
Key card access
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Lockers
Lower bathroom sink
Luggage storage
Manicure
Massage services
Meeting/banquet facilities
Packed lunches
Pedicure
Physical distancing in dining areas
Physical distancing rules followed
Private check-in/check-out
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Sanitized tableware & silverware
Security alarm
Shared lounge/TV area
Smoke alarms
Soundproof rooms
Special diet menus - on request
Staff adhere to local safety protocols
Steam room
Temporary art galleries
Thermometers for guests provided by property
Toilet with grab rails
Tour/class on local culture
Visual aids: Braille
Wheelchair accessible
Wine/champagne

Location

24 Loftus Street, Sydney, AU

Check-in: from 03:00 PM to 12:00 AM
Check-out: until 11:00 AM

What guests say9.7936 reviews

+ Outstanding service+ Beautiful property+ Excellent location+ Impeccable cleanliness− Price can be steep− Some minor issues with room features

Cleanliness9.7

Service10.0

Location9.7

Room Quality9.7

Amenities9.7

Value for Money9.2

Guest review
10.0
This hotel exceeded all my expectations. It is honestly one of the best hotels I have ever stayed at. Everything was absolutely perfect—from the warm welcome and outstanding staff to the beautiful hotel, the comfortable room, and the exceptional service. Every detail was thoughtfully taken care of, making our stay truly unforgettable. The breakfast was amazing with a wide variety of delicious options, and I especially appreciated that it was very halal-friendly, which made the experience even better. The cleanliness, atmosphere, facilities, and overall hospitality were all outstanding. I couldn’t find a single thing to complain about. I highly recommend this hotel to anyone looking for a luxurious, comfortable, and memorable stay. I will definitely come back again!
− No thing, everything was perfect.
SHAIKHA · AE · 2026-07-25

Absolutely 5 star in every way!
10.0
Absolutely sensational! What a beautiful hotel and experience. I would also like to personally thank Monica who went above and beyond to make my stay so special I really appreciate the consideration and attention to detail.
− That I had to leave!
Charney · AU · 2026-07-19

Best hotel in Sydney
10.0
The heritage feel of the building combined with the modern and quality decor and finishings - this hotel has an amazing atmosphere and ambiance. From the moment we arrived we were treated to the most amazing customer service. We were there to celebrate my husband’s 40th birthday and when we arrived we were given a free room upgrade and walked into our room to find balloons and chocolate cake waiting for us. The staff were helpful and friendly. The room itself was so luxurious, with every amenity you’d need and every detail thought of. We went out for dinner and when we arrived back at our room, our slippers and water were waiting by our beds - I’ve never seen such amazing service! Bed was super comfortable and the hotel itself, although busy was extremely quiet. I can’t recommend this hotel enough and we will be back!!
− Nothing
Jessica · AU · 2026-07-19

Hotels of Earth · questions

Is Capella Sydney really a five-star hotel?: Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Arrival: Kindly note the assisted arrival point to the hotel is located at 24 Loftus Street, Sydney. Due to the local traffic conditions, we are unable to assist with arrivals on Bridge Street.

Valet Parking: As a heritage building, parking on site is regrettably unavailable. Our team is pleased to offer valet parking for AU$120.00 per night at an offsite location. Please note maximum vehicle height is 6.2 feet. Alternately, we may assist in suggesting other suitable self parking facilities available within the hotels vicinity.

Payment: With the exception of pre-paid reservations, the full accommodations amount will be charged at the time of arrival. A physical credit card will be required alongside a government issued ID in the cardholder’s name. The card holder must be present. A 2% credit card surcharge will apply and all major credit cards are accepted. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

›Internet

WiFi is available in all areas and is free of charge.

›Pets

Pets are not allowed.

›Parking

Private parking is possible at a location nearby (reservation is needed) and costs AUD 120 per day.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

People 12 years old and over stay for AUD 120 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Capella Sydney♡