Hotels of Earth

Rissai Valley, a Ritz-Carlton Reserve

★★★★★ Zhongcha Valley, Zhangzha Town, Ngawa Autonomous Prefecture, 623402, Ngawa Autonomous Prefecture, CN

10 guest rating· 11 reviews

About this hotel

Luxury Spa & Recreation

Indulge in relaxation at the full-service spa and enjoy amenities like an indoor pool and bicycles for rent.

Fine Dining & Comfortable Accommodation

Experience a culinary delight with 4 on-site restaurants and unwind in uniquely decorated guestrooms with cozy fireplaces and heated floors.

Convenience & Service

Benefit from complimentary Wi-Fi, concierge services, and a 24-hour front desk, making your stay hassle-free.

Book your luxury getaway at Rissai Valley, a Ritz-Carlton Reserve in Jiuzhaigou County and explore the nearby natural attractions just a short drive away.

Rooms & rates

Pick your dates — prices are live, not cached.

Villa, 1 King Bed, Patio

Sleeps 3 · 158 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 King Bed</strong></p><p>1701-sq-foot individually decorated room, located on the ground floor, balcony/patio with valley views</p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Relax</b> - Indoor private hot tub and fireplace</p><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - Cable channels </p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Fenced private yard, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Area rugs in room</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Reserve Villa

Sleeps 3 · 158 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 King Bed</strong></p><p>1701-sq-foot individually decorated room, located on the ground floor, balcony/patio with valley views</p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Relax</b> - Indoor private hot tub and fireplace</p><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - Cable channels </p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Fenced private yard, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Area rugs in room</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Reserve Two Bedroom Villa

Sleeps 5 · 240 m² · Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 Double Bed</strong></p><p>2583-sq-foot individually decorated room, located on the ground floor, balcony/patio with valley views</p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Relax</b> - Indoor private hot tub and fireplace</p><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - Cable channels </p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Fenced private yard, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Area rugs in room</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Premium Reserve Villa

Sleeps 3 · 158 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 King Bed</strong></p><p>1701-sq-foot individually decorated room, located on the ground floor, balcony/patio with valley views</p><br/><p><b>Layout</b> - Bedroom, dining area, and sitting area</p><p><b>Relax</b> - Indoor private hot tub and fireplace</p><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - Cable channels </p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Fenced private yard, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Area rugs in room</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Grand Reserve Villa

Sleeps 5 · 240 m² · 2× Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>2 Double Beds</strong></p><p>2583-sq-foot individually decorated room, located on the ground floor, balcony/patio with valley views</p><br/><p><b>Layout</b> - 2 bedrooms, dining area, and sitting area</p><p><b>Relax</b> - Indoor private hot tub and fireplace</p><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - Cable channels </p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Fenced private yard, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Area rugs in room</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Rissai Villa

Sleeps 7 · 428 m² · 3× Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>3 Double Beds</strong></p><p>4607-sq-foot individually decorated room, located on the ground floor, balcony/patio with valley views</p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Relax</b> - Indoor private hot tub and fireplace</p><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - Cable channels </p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Fenced private yard, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Area rugs in room</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Villa, 3 Bedrooms, Kitchen

Sleeps 7 · 428 m² · 3× Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>3 Double Beds</strong></p><p>4607-sq-foot individually decorated room, located on the ground floor, balcony/patio with valley views</p><br/><p><b>Layout</b> - 3 bedrooms, dining area, and sitting area</p><p><b>Relax</b> - Indoor private hot tub and fireplace</p><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - Cable channels </p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Fenced private yard, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Area rugs in room</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Wheelchair-accessible pool
  • Full-service spa
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Breakfast available (surcharge)
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Accessible shuttle
  • At least 80% of all lighting comes from LEDs
  • Biodegradable/compostable stirrers
  • Change of bed sheets (on request)
Show all 42 amenities
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Concierge service
  • Designated smoking area
  • Double-glazing on all windows
  • Electric car charging station
  • Elevator
  • Energy-saving switches
  • Garage
  • Garden
  • Hiking/biking trails nearby
  • Housekeeping on request
  • LED light bulbs
  • Library
  • Luggage storage
  • Mountain climbing nearby
  • No accessible shuttle
  • No single-use plastic stirrers
  • Reception hall
  • Recycling
  • Rooftop garden
  • Stair-free path to entrance
  • Tours/ticket assistance
  • Vegan menu options available
  • Vegetarian menu options available
  • Water dispenser
  • Water-efficient showers only
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Zhongcha Valley, Zhangzha Town, Ngawa Autonomous Prefecture, 623402, Ngawa Autonomous Prefecture, CN

What guests say1011 reviews

+ Great environment+ Attentive service
Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0

Guest review

10.0

好的環境貼心的服務，非常值得前往住宿體驗

YICHEN · 2025-11-04

A profoundly disappointed experience at Rissai Valley, a Ritz-Carlton Reserve

2.0

#RCMemoriesGoneWrong As a loyal fan of The Ritz-Carlton brand and a Marriott Bonvoy Ambassador Elite member, I have stayed at 26 Ritz-Carlton properties worldwide, including two Ritz-Carlton Reserves. Unfortunately, my recent experience at Rissai Valley, a Ritz-Carlton Reserve, was deeply disappointing and fell far short of the elevated expectations associated with the Reserve portfolio. Throughout the stay, I did not experience the hallmark service and care I’ve consistently received at other Ritz-Carlton properties, let alone the heightened hospitality standards expected at a Reserve. Sadly, I left Rissai Valley with no memorable #RCMemories — a first for me in my Ritz-Carlton journey. To reiterate, during my stay, multiple departments — including concierge, accommodations, food and beverage, and SPA services — repeatedly failed to deliver standard services. I documented and reported 37 separate issues. These failures collectively resulted in an unacceptable stay experience.

yongxiang · 2025-07-06

Excellent Service！

10.0

Sybil, I truly can't thank you enough! From the warm welcome during check - in to the prompt response to all my needs throughout my stay, every single detail was handled with utmost care. This stay has far exceeded my expectations and I'm extremely satisfied! The hotel has demonstrated thoughtfulness in every aspect. Whether it's the special snacks prepared in the room or the 24 - hour attentive service, everything makes me feel incredibly warm. Without exaggeration, this is the most considerate hotel I've ever stayed in around the world. I will definitely come back again if I have the chance!

jingyuez2025 · 2025-04-12

One of the best experience in the world!

10.0

One of the best experience you could have in the world. Best hotel for visiting Jiuzhaigou Valley. The view is stunning and the staffs are very kind and courteous. The spa is definitely worth a visit. Amazing message by Katy with Tibetan traditions, highly recommend!

2024-09-18

Jiuzhai Valley Trip

10.0

A very nice hotel to stay at for a Jiuzhai Valley trip. Came for a Spa treatment after an extensive walking trip to Jiuzhai Valley. Spa treatment from Lily was very relaxing and comforting. It was a very pleasant experience. I look forward in planning another trip here in the future for the experience.

angelalL8239MY · 2024-09-18

120/100 SPA Experience

10.0

I went to SPA w mom earlier today. Kary & Ann's services are absolutely superb. Would love to go again. The routine starts w a brief shower and ends with a cup of hot herbal tea. I love how their 60 mins timing only starts when the spa actually begin, even excluding the foot massage. p.s. their foot massage has flowers floating on the water🥺🌸

zhixinj2023 · US · 2024-06-27

Good to know

Pool access available from 9:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

›Pets

Pets not allowed

›Pets

Service animals not allowed

›General

Professional property host/manager

›General

Unicode Support false

›Children and extra beds

No cribs (infant beds) available

›Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)