Villa, 1 King Bed, Patio
Sleeps 3 · 158 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Rissai Valley, a Ritz-Carlton Reserve
★★★★★ Zhongcha Valley, Zhangzha Town, Ngawa Autonomous Prefecture, 623402, Ngawa Autonomous Prefecture, CN
10 guest rating· 11 reviews
About this hotel
Luxury Spa & Recreation
Indulge in relaxation at the full-service spa and enjoy amenities like an indoor pool and bicycles for rent.
Fine Dining & Comfortable Accommodation
Experience a culinary delight with 4 on-site restaurants and unwind in uniquely decorated guestrooms with cozy fireplaces and heated floors.
Convenience & Service
Benefit from complimentary Wi-Fi, concierge services, and a 24-hour front desk, making your stay hassle-free.
Book your luxury getaway at Rissai Valley, a Ritz-Carlton Reserve in Jiuzhaigou County and explore the nearby natural attractions just a short drive away.
Rooms & rates
Deluxe Reserve Villa
Sleeps 3 · 158 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Reserve Two Bedroom Villa
Sleeps 5 · 240 m² · Double bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Premium Reserve Villa
Sleeps 3 · 158 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Grand Reserve Villa
Sleeps 5 · 240 m² · 2× Double bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Rissai Villa
Sleeps 7 · 428 m² · 3× Double bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Villa, 3 Bedrooms, Kitchen
Sleeps 7 · 428 m² · 3× Double bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Amenities
- Free WiFi
- Wheelchair-accessible pool
- Full-service spa
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Breakfast available (surcharge)
- Vegetarian breakfast available
- Wheelchair-accessible on-site restaurant
- 24-hour front desk
- Safe-deposit box at front desk
- Accessible shuttle
- At least 80% of all lighting comes from LEDs
- Biodegradable/compostable stirrers
- Change of bed sheets (on request)
Show all 42 amenities
- Comprehensive food waste policy
- Comprehensive recycling policy
- Concierge service
- Designated smoking area
- Double-glazing on all windows
- Electric car charging station
- Elevator
- Energy-saving switches
- Garage
- Garden
- Hiking/biking trails nearby
- Housekeeping on request
- LED light bulbs
- Library
- Luggage storage
- Mountain climbing nearby
- No accessible shuttle
- No single-use plastic stirrers
- Reception hall
- Recycling
- Rooftop garden
- Stair-free path to entrance
- Tours/ticket assistance
- Vegan menu options available
- Vegetarian menu options available
- Water dispenser
- Water-efficient showers only
- Wheelchair accessible
Location
Zhongcha Valley, Zhangzha Town, Ngawa Autonomous Prefecture, 623402, Ngawa Autonomous Prefecture, CN
What guests say1011 reviews
+ Great environment+ Attentive service
Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Guest review
10.0好的環境貼心的服務，非常值得前往住宿體驗
A profoundly disappointed experience at Rissai Valley, a Ritz-Carlton Reserve
2.0#RCMemoriesGoneWrong As a loyal fan of The Ritz-Carlton brand and a Marriott Bonvoy Ambassador Elite member, I have stayed at 26 Ritz-Carlton properties worldwide, including two Ritz-Carlton Reserves. Unfortunately, my recent experience at Rissai Valley, a Ritz-Carlton Reserve, was deeply disappointing and fell far short of the elevated expectations associated with the Reserve portfolio. Throughout the stay, I did not experience the hallmark service and care I’ve consistently received at other Ritz-Carlton properties, let alone the heightened hospitality standards expected at a Reserve. Sadly, I left Rissai Valley with no memorable #RCMemories — a first for me in my Ritz-Carlton journey. To reiterate, during my stay, multiple departments — including concierge, accommodations, food and beverage, and SPA services — repeatedly failed to deliver standard services. I documented and reported 37 separate issues. These failures collectively resulted in an unacceptable stay experience.
Excellent Service！
10.0Sybil, I truly can't thank you enough! From the warm welcome during check - in to the prompt response to all my needs throughout my stay, every single detail was handled with utmost care. This stay has far exceeded my expectations and I'm extremely satisfied! The hotel has demonstrated thoughtfulness in every aspect. Whether it's the special snacks prepared in the room or the 24 - hour attentive service, everything makes me feel incredibly warm. Without exaggeration, this is the most considerate hotel I've ever stayed in around the world. I will definitely come back again if I have the chance!
One of the best experience in the world!
10.0One of the best experience you could have in the world. Best hotel for visiting Jiuzhaigou Valley. The view is stunning and the staffs are very kind and courteous. The spa is definitely worth a visit. Amazing message by Katy with Tibetan traditions, highly recommend!
Jiuzhai Valley Trip
10.0A very nice hotel to stay at for a Jiuzhai Valley trip. Came for a Spa treatment after an extensive walking trip to Jiuzhai Valley. Spa treatment from Lily was very relaxing and comforting. It was a very pleasant experience. I look forward in planning another trip here in the future for the experience.
120/100 SPA Experience
10.0I went to SPA w mom earlier today. Kary & Ann's services are absolutely superb. Would love to go again. The routine starts w a brief shower and ends with a cup of hot herbal tea. I love how their 60 mins timing only starts when the spa actually begin, even excluding the foot massage. p.s. their foot massage has flowers floating on the water🥺🌸
Good to know
Pool access available from 9:00 AM to 9:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
›Pets
Pets not allowed
›Pets
Service animals not allowed
›General
Professional property host/manager
›General
Unicode Support false
›Children and extra beds
No cribs (infant beds) available
›Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)