The Berry Boutique♡

Buena ubicación

6.0

La amabilidad del personal y la ubicación. Las camas eran cómodas.

− Nuestra habitación cuádruple tenía la tapa y asiento del WC suelto, el baño es como de plástico, parece el de un crucero. Y en la habitación hacía mucho calor. Y se supone que teníamos vistas del lago, pero sólo veíamos los árboles de delante, no se veía el lago.

Great location, rude neighbours and dated rooms

2.0

It was in a great location, very central to the town and attractions

− Parking, rude neighbours, rooms not being fully cleaned before we arrived - vape liquids and packaging left in draws, light not working in the bathroom, toilet seat broken, poor ventilation making it totally impossible to stay in the room as it was just too hot - we had a 2 night stay and had to leave the day of arrival and go somewhere else. There’s plenty of other options, book somewhere else is my advice

DISGUSTING AVOiD AT ALL COSTS

1.0

The location thats about it

− The fact there there was a used condom on the floor of my hotel room, the mould and mildew on the shower, the kettle needed descaling, the bed was rock hard and there was mould in the shower and stains on the curtains and carpet. Also the owner of the hotel apologised and said she would give a full refund but is now avoiding any contact with myself or booking.com

Great location BUT needs to be advertised that this hotel is contactless

6.0

The hotel had an amazing location (everything was right on the doorstep) and very attentive staff through emails and private message.

− As two young women travelling, safety is paramount. With the hotel being contactless (no staff on site) and to only be told this a few days before arriving, it made us feel uneasy. Advertising that this is a contactless hotel would only be fair. On top of this, the door to the room was quite flimsy with no extra security lock on it, this added to that uneasy feeling. But easy fixes.

Disappointing stay

5.0

Location

− No staff. This was not made clear until after booking. Very impersonal. Very steep rickety steps up to rear of property. Security - Key pad entry system which did not work. Could not gain entry to front of building after a day and evening out. Had to make phone call to manager of property. Door to rear of property propped open at night leaving premises unsecure. Tiny bathroom with very little room for towels or toiletries. Very expensive for one night.