Hotels of Earth

Four Points by Sheraton Kuala Lumpur, City Centre

★★★★★ Corner of Jalan Sultan Ismail & Jalan Ampang, Kuala Lumpur, MY

8.8 guest rating· 1586 reviews

The five stars

Four Points by Sheraton Kuala Lumpur, City Centre holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.

Guests score it 8.8/10 across 1586 reviews.

About this hotel

Luxurious Accommodations

Indulge in modern and stylish air-conditioned rooms with city views and upscale amenities for a relaxing stay.

Top-Notch Facilities

Take advantage of the outdoor swimming pool, fitness centre, and sun terrace for ultimate relaxation and leisure.

Central Location

Explore Kuala Lumpur's iconic landmarks such as the Petronas Twin Towers and Suria KLCC just a stone's throw away from the hotel.

To book your stay at Four Points by Sheraton Kuala Lumpur, City Centre and experience luxury and convenience at its best, visit our website or call our 24-hour front desk today!

Rooms & rates

Panorama Two-Bedroom Suite with City View

Sleeps 5 · 231 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Kitchenette
  • Kitchen

Large Deluxe King Room with Twin Towers View

Sleeps 3 · 37 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Deluxe Double Room with Two Double Beds

Sleeps 3 · 30 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

King Studio

Sleeps 3 · 45 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Family Suite, 2 Bedrooms

Sleeps 4 · 60 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

Cabana, Guest room, 1 King, Pool view, Pool access

Sleeps 3 · 30 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Executive Suite, 1 King Bed, City View

Sleeps 3 · 58 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

Room, 2 Double Beds, Pool View (Pool Access)

Sleeps 3 · 30 m² · 2× Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

Premier Suite, 1 King Bed

Sleeps 3 · 82 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

Executive Suite, 2 Double Beds, City View

Sleeps 3 · 58 m² · 2× Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

Amenities

  • Free WiFi
  • Outdoor pool
  • Pool bar
  • Swimming pool
  • Spa/wellness center
  • Sauna
  • Fitness facilities
  • Accessible parking
  • Private parking
  • Valet parking
  • Bar
  • Air conditioning
  • Sun loungers or beach chairs
  • 24-hour front desk
Show all 51 amenities
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • Children's playground
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Invoice provided
  • Kid meals
  • Kids' club
  • Kids' outdoor play equipment
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Sun terrace
  • Water park
  • Water slide

Location

© OpenStreetMap contributors

Corner of Jalan Sultan Ismail & Jalan Ampang, Kuala Lumpur, MY

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.81586 reviews

+ Family-friendly facilities+ Helpful staffCrowded dining areasSome noise issues
Cleanliness8.3
Service9.1
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.5

Great location great rooms

10.0

Location! Right near KL park and twin towers , resort is amazing for kids and adults pool access rooms are the best

No good coffee at 6am

Rhonda · AU · 2026-07-25

Beautiful location. And view and amazing staff

10.0

Very nice staff

Rooms too small

Divya · AU · 2026-07-23

Séjour agréable et personnel très attentionné.

8.0

Très bon ! Nourriture variée.

Tout était bien.

Li line · PF · 2026-07-22

Lovely stay.

9.0

Great amenities the pool was fantastic

Gill · GB · 2026-07-21

I loved it

8.0

We came to the four points as 2 families we brought our kids they loved it so much the staff was helpful and friendly the pool and the kids area were nice and joyful

The food menu was limited And the breakfast was not the best

Razan · SD · 2026-07-21

Guest review

7.0

The pool area. Breakfast buffet. Location. Kids club.

The check in took forever. The fact you cannot use cash in all the premises was a big let down. We probably won't book again with you just for that. Pool temperature was a bit cold

Nuevo Boxeo · AU · 2026-07-21

Hotels of Earth · questions

Is Four Points by Sheraton Kuala Lumpur, City Centre really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent resident's MY PR Card are exempted.

Our spa is under renovation until further notice. Alternatively, guests can enjoy the temporary spa located at level 4 of the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are not allowed.

Parking

Public parking is possible on site (reservation is not needed) and costs MYR 10 per day.