Picnic Inn♡

Bad experience

2.0

- before arrival we tried to contact the hotel several times, but emails were not responded to and the only available phone number was not answered or disconnected; - upon arrival, we were not expected. There was no-one to meet us at the boat; - we had to search for someone in the hotel - it seemed completely deserted; - once we had our luggage brought to the hotel it was unclear who we were and what we booked, and that did not change at least until the next morning; - we were promised a room with a window, but that was not possible; - sheets and towels were worn and full of holes; - there were damp patches on the walls; - there were no other guests and it seemed that this has been the case for some time, possibly months; one boy whispered that "things" have happened, which caused this situation and that he would tell us more about this later (if possible); - several men (locals) were just hanging around and staring at us; quite unpleasant as they did not seem to contribute to any service of the hotel; - after one night we decided to check out, even though we paid 12 nights in advance; - we were urged to explain this (on the phone) to the manager, who spoke to us in a rude manner and even hang up on us while we were still talking; very rude and unprofessional; - we filed a complaint 2 weeks ago with Expedia, who responded immediately and (as could be expected) professionally; a refund however partly relies on the response of the hotel and they still don't respond.

Bom custo benefício, porém com atendimento ruim

6.0

Hotel muito bom (Quarto, Wifi, Alimentação), apenas o atendimento deixa muito a desejar.

Guest review

4.0

蓮蓬頭壞掉，房間有味道，不推薦。

Guest review

4.0

Почему обманываете со скидкой! Отель не стоит заявленных денег!

Guest review

6.0

庭院和用餐區公共區算寬闊，早上較早離開有協助提供三明治

Nice inn with nice food!

8.0

I have booked this inn including breakfast. The room is quite big and it is really clean. They welcome us with cold wet towel and really nice apple juice. We also had our lunch there and it taste good. We also enjoyed the breakfast buffet. Thanks picnic inn for your hard work.