Villa
Sleeps 3 · 92 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
Matca Hotel Relais & Châteaux
★★★★★ Strada Bălăban, Şimon, RO
9.8 guest rating· 121 reviews
About this hotel
Luxurious Accommodation with Top-Notch Amenities
At MATCA Transylvanian Sanctuary, indulge in 5-star luxury with a range of exceptional amenities. From a fitness centre and spa to a garden and terrace, every detail is designed for your comfort and relaxation.
Ultimate Relaxation at the Spa and Wellness Centre
Unwind in style at our spa and wellness centre, featuring an indoor pool, sauna, and hot tub. Pamper yourself with rejuvenating treatments and feel your stress melt away in this tranquil sanctuary.
Delicious Dining Options and Outdoor Activities
Start your day with a delightful breakfast selection and savor a variety of cuisines at our restaurant. For outdoor enthusiasts, enjoy skiing, cycling, or simply explore the picturesque surroundings.
Book your stay at MATCA Transylvanian Sanctuary now and experience a truly unforgettable getaway.
Rooms & rates
Junior Suite
Sleeps 3 · 48 m² · Queen bed
- Desk
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
Suite
Sleeps 3 · 79 m² · Queen bed
- Desk
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
Double Room
Sleeps 2 · 26 m² · Queen bed
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
- Shower
Standard Double Room
Sleeps 2 · 19 m² · Queen bed
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
- Shower
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Plunge pool
- Pool with view
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Fitness center
- Fitness classes
- Fitness facilities
- Free Parking
- Private parking
Show all 82 amenities
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Air conditioning
- Skiing
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- Allergy-free room
- BBQ facilities
- Bike tours
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Electric vehicle charging station
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Hot tub/Jacuzzi
- Invoice provided
- Key access
- Kid meals
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Private check-in/check-out
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Terrace
- Tour/class on local culture
- Walking tours
- Wine/champagne
- Yoga classes
Location
Strada Bălăban, Şimon, RO
- Check-in
- from 02:00 PM to 10:00 PM
- Check-out
- until 12:00 PM
What guests say9.8121 reviews
+ Excellent service+ Stunning location+ Comfortable rooms+ High-quality amenities− Cleanliness issues− High prices for meals− Limited variety in breakfast menu
Cleanliness9.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money9.4
Disappointing
3.0What did I like ?…. I’ve liked actively organisers Octavian work ethics response time and activities he organised.
− Most important is that one gets different service and accomodation from what is advertised. There is a big mismatch to what property claim they are and what one gets on arrival. SPA treatments were not available through out the stay. Which is a big disappointment as we booked hotel with spa treatments to be able to relax after mountain hikes and feeling is that we been only given part of product we ordered. Access road is difficult especially in dark or rain and one feels locked in hotel with no spa treatment . Ok but not great food and poor breakfast. First time in “luxury” hotel I was refused omelet or à la carte option of any sort and was pointed to cold dry eg selection in trays. Breakfast table was not available outside and we ate inside in hot room without conditioning. Our room 102 had no temperature control no air conditioner with temperatures inside over 27 degrees and hard to sleep during the night. We been given fan which blows hot air at 62db sound measures at the bed . Shower leaks most soapy water to the bathroom near sink and toilet seat which pools here and one gets wet feet or wet night socks each time one crosses bathroom. There is no space in cubit so You live of the bag like backpacking hotel. Door does not close if one puts do not disturb sign outside … terrace rail broken and swings out as soon as You lean on it and safe is on the ground so one needs to lay on the floor to access it . It was quite unpleasant stay and given that I booked it for important occasion based on advertising of hotel service spa and food it felt like we have been miss-old the mirage and had poor service mediocre food and unavailable spa treatments with hot noisy room in difficult to access property.
Guest review
10.0Location, attention to details and services
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Guest review
10.0Locația este de exceptie, resortul a fost construit cu mare atentie la detalii iar tematica este extrem de inspirata. Conditiile de cazare si facilitatile sunt exceptionale. Personalul este profesionist si incearca sa te faci sa simti calitatea celor 5 stele. Un loc deosebit care merita vizitat si ca experienta pozitiva. Se poate si la noi...
Totul a decurs extraordinar, planuim sa revenim
10.0Totul a fost minunat, proprietatea reuneste tot ce cautam la un resort: facilitati si servicii premium, un restaurant cu mancare deosebita si o locatie izolata, in natura.
Good to know
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.