El Cielo by Villa Alejandro♡

Guest review

10.0

Very good, beatiful and comfort.

Guest review

10.0

This property is within a short walk of the main street through Boquete. It's close to everything but still quiet. Our check-in was easy. The property manager sent us all the information we needed on WhatsApp to get access to our casita. Our casita was clean and modern. We had everything we needed for a comfortable stay, including a small kitchen and sitting area. One of my favorite things about the property was the covered patio outside our room that let us watch the birds and look up into the surrounding mountains. Keep in mind that this property operates more like a vacation rental than a hotel. This worked perfectly for us, but some people might prefer a hotel atmosphere with on-site dining and bar options. In this rural setting, we enjoyed getting out and walking to all the local hangouts.

Hotel Needs Improvement

4.0

We had high hopes for our stay at El Cielo by Villa Alejandro, but unfortunately, our experience was marred by poor communication and ongoing construction. We tried to contact the hotel several times before our arrival to let them know we’d be a day late, but despite multiple calls and messages through the booking app, we never received a response. It wasn’t until we arrived at the hotel and spoke with a housekeeper that we finally got in touch with someone. This lack of communication was frustrating and caused unnecessary stress. Additionally, there was no mention at the time of booking that the hotel was under construction. We were woken up every morning at 7 AM to loud hammering and drilling, which continued until 5 PM. This made it impossible to relax and enjoy the peaceful surroundings of Boquete. While the room was decent and the location is great, the constant noise and lack of communication were major drawbacks. I understand renovations are necessary, but guests should be informed in advance. If I had known about the construction, I would have chosen a different place. Hopefully, the hotel will address these issues for future guests, but we likely won’t be returning unless improvements are made.

Guest review

10.0

Habitación limpia buen espacio, cocina completa. Observación: La estufa eléctrica tiene un control dañado, favor cambiar o reparar. Lo demás todo muy bien y cerca de todo.

Excellent location in Bajo Boquete

8.0

Fabulous location near enough to walk to town but far enough away to be quiet. Comfortable bed. Adequate kitchen supplies with electric cooktop.

Guest review

10.0

A ceiling fan would make a great addition. We used the air conditioner part of the time but with a fan wouldn’t have needed to.