Amaroossa Bandung hotel♡

Worst ever! False advertisements. A shame to Boutique hotel establishment.

2.0

So disappointed with this Hotel. The staff are excellent nonetheless. The hotel is not maintained as per 4 Stars rating in Agoda I will not even rate it as beyond 2 out of 5 at the most because of the service staff. It is a shame. Supposed to stay from 25th Dec 2023 - 30th Dec 2023 but check out on the 26th Dec 2023 just after a day because of this experience. The hotel is just not maintained. The aircon, the carpet, the wallpaper, the broken fixtures, the swimming pool and on and on. Just a lot to mention on this establishment. . Feels like being scammed on the false advertisements. I lost a lot of money and for the sake of my vacation from turning upside down, I changed hotel on the 2nd day of my stay and it is the totally the opposite of this miserable experience. Please do something, you are ruining your image and establishment. I wondered if the chain is serious about their commitment to ensure good memorable hotel guest experience.

Sangat berkesan

10.0

highly recommend, I stayed here on a business trip with good and friendly service and also very clean. very comfortable staying here, if I go to Bandung again I will stay here again, the jarna is also close to the city. Thank you for service

Dirty and Smelly

2.0

I am visiting Bandung again after a year and thought of writing a review from last year’s visit… Booked a room here on Feb 24th, 2022 via Agoda, because of a family’s recommendation. Big mistake! The worst hotel ever, dirty and smelly! I checked out right away and moved to Best Western (better property and customer service at Best Western).

Memorable Stay

10.0

My friend booked by agoda. we're stay in 3rd floor where we had a gorgeous pool view . the room actually biger. the breakfast standard. but we have memorable stay to enjoy with your helpfull staff . We hope you read this Ms. Julie . She a verry helpfull staff and we are proudly say her service are first class . Always Checking for our needs . Have good sense of humor, fast respons, . And pretty kind with a good attitude . She helps my moms a lot. I fully hope your sucess in future . We belive you will Ms. Julie . Thank you for giving us a memorable stay . Hope to see you again .

Friendly Staff in town comes to ms. julia and it Near From downtown

10.0

Hi.. Julia if you still remember us . sorry for my late review .We're from netherland and it's our first time stay in this hotel i booked the room from agoda. From the moment we were checked in by Ms Julia we had a most memorable stay until we checked out. also she checked on us in every occasions to see if we were enjoying our stay or if we needed anything. she is one of the professional person , friendly and very good sense of humor and always smiles. About hotel having very great pool with nature view, full of mirror in every where, the breakfast is also good . keep up the great job julia ! Many thanks to The Amaroossa Hotel Bandung for your excellent service and hospitality

Great hotel to stay at bandung

10.0

Great hotel to stay with family. Nice hospitality, located in center area. Rooms are clean and neat. Fast and easy check in and out process. Pool is clean. Thanks amaroossa bandung, obviously will stay here next time.