Two-Bedroom Apartment
Sleeps 4 · 89 m² · Double bed
- Private bathroom
- Kitchen
- Shower
- Refrigerator
- Seating Area
Host & Stay - Danford Court
1 Westwood Grove, Solihull, GB
9 guest rating· 6 reviews
About this hotel
Explore modern comfort at Host & Stay - Danford Court where convenience meets luxury. Unlock the potential of your stay with free WiFi, spacious bedrooms, and a fully equipped kitchen. Indulge in a private entrance and streaming services for ultimate relaxation.
Convenient Location
Discover popular attractions such as Birmingham Back to Backs, Cadbury World, and Hippodrome Theatre just a short drive away.
Amenities Galore
Enjoy the convenience of a dishwasher, washing machine, walk-in shower, and provided towels and bed linen for a hassle-free stay.
Nearby Landmarks
Explore nearby gems like University of Birmingham and Winterbourne House and Garden during your stay.
Book your stay now for a seamless blend of comfort and convenience.
Rooms & rates
Amenities
- WiFi available
- Free Parking
- Private parking
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Heating
- Key access
Show all 18 amenities
- Private check-in/check-out
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Smoke alarms
Location
1 Westwood Grove, Solihull, GB
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 10:00 AM
What guests say96 reviews
+ Spacious+ Good location for NEC− No lift to 2nd floor− Greasy cutlery and crockery− No WiFi
Cleanliness7.8
Service9.8
Location9.8
Room Quality9.3
Amenities7.3
Value for Money9.3
Misleading listing, poor maintenance and disappointing customer service.
3.0− The apartment generally matches the photos, but it is much more worn and poorly maintained than advertised. Sticky kitchen surfaces, worn furniture, stained carpets, holes in the walls, dirty and non-functioning extractor fans, and a general lack of upkeep made the property feel neglected rather than well maintained. The biggest disappointment was the host’s communication. When we discovered that no toilet paper had been provided, I contacted the host. I was first told they would look into the matter. After following up again, I was informed that they had “confirmed” that toilet paper is never provided at this property, even though the listing states otherwise. Mistakes happen, but providing misleading information instead of resolving a simple issue is unacceptable. I also contacted the host because the full-height window door was locked and none of the provided keys fit. We were told this would be treated as a priority and that they would look for the correct key, but we never received another response. As only two very small roof windows could be opened, the apartment became unbearably hot. The automatic entrance gate was another problem. There were no instructions explaining how to leave the property on foot, and even delivery drivers were unable to get out once inside. The entry keypad also stopped working during our stay, making access unnecessarily difficult. Overall, the apartment did not meet the standard described in the listing, and the level of customer service was particularly disappointing. I have genuinely had better stays in youth hostels, both in terms of maintenance and customer service. Considering the price, I cannot recommend this property.
Wouldn’t stay there again
3.0Spacious Location good for NEC
− 2nd floor, no lift Toiletries none existent including no toilet roll Pans in cupboard in kitchen amongst cleaning items Cutlery and crockery greasy No WiFi
Great Apartment
10.0Really nice
− Bit of a mix up wher key was, therefore was in a bit of a panic
Exceptional
10.0
Exceptional
10.0
Good
7.0Spacious and clean apartment
− No Wifi The apartment was very cold when we arrived and no instructions for heating. Took over an hour to get it to work Kettle didn't work
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.