Two-Bedroom Apartment
Sleeps 4 · Double bed
- Private bathroom
- Kitchen
- Hair dryer
- Refrigerator
- Washing machine
PRIME SPOT FOR ASCOT & WINDSOR - 2 BEDROOMS - By Tempstay
The Avenue, Ascot, GB
7.5 guest rating· 13 reviews
About this hotel
Convenient Location
Located just a short distance from popular attractions such as Legoland Windsor, Windsor Castle, and Dorney Lake, PRIME SPOT FOR ASCOT & WINDSOR - 2 BEDROOMS in Ascot offers the perfect base for exploring the area.
Modern Amenities
Enjoy the comfort of a 2-bedroom apartment complete with a well-equipped kitchen, cozy living room with a flat-screen TV, and complimentary WiFi throughout the property. The apartment also includes essential amenities like towels, bed linen, and a hairdryer.
Nearby Attractions
With Thorpe Park, Cliveden House, and Uxbridge in close proximity, and Brunel University and Hounslow West within reach, this accommodation provides easy access to a variety of local landmarks and activities.
Book now for a memorable stay at PRIME SPOT FOR ASCOT & WINDSOR - 2 BEDROOMS.
Rooms & rates
Amenities
- WiFi available
- Non-smoking throughout
Location
The Avenue, Ascot, GB
- Check-in
- from 03:00 PM to 09:00 PM
- Check-out
- until 10:00 AM
What guests say7.513 reviews
− Nonstop beeping/noise during stay− Poor customer support (calls not answered, issue not resolved)− Issue persisted for multiple days
Cleanliness9.0
Service1.5
Location9.0
Room Quality9.0
Amenities9.0
Value for Money9.0
Never again
1.0None stop beeping for 3 days and night rang and asked if they would sort this out every day I was told this would happen but it never did on the last night they would not even reply nor would there pick up phone very poor customer support
Brilliant stay would highly recommend and use again
10.0Location was fantastic. Great to be chilled in an apartment than stuck in a hotel Quiet residential area clise to all amenities. Great for Lapland uk legoland and ascot racecourse
− Nothing
Perfect location to visit Ascot.
8.0Great location for visiting Ascot. Clean and comfortable.
− Wasn't keen on the bed or mattress in the smaller bedroom. A lot of steep stairs.
Good location for Ascot and Windsor
8.0Great property ideal location for ascot. All you need for your stay
− Extremely uneven paving on entrance trip hazard.
Try to avoid this property if you can
1.0The location of the property is close to our relative's property.
− The entrance and the common area/hallway were untidy, dusty, and piled up with unwanted mail from a few months ago. The staircases were used to store household cleaning items. While you can still use the stairs in this case, it was not a pleasant scene. Upon arrival, we realized the hot water boiler was not working. After staying in and spending more than 3 hours on the phone helping Tempstay, the property management company, and working with them to troubleshoot the issue, we could shower after our 7-hour flight. One item by another, we found out that the facilities listed on the "PRIME SPOT FOR ASCOT & WINDSOR" page are not working: 1) The water boiler was not working upon arrival. 2) The dishwasher has a strong sewage odor even after we ran it a couple of times. Dishes went out dirtier than before. 3) Television has no reception at all. The staff at Tempstay suggested we use our own cable and Netflix subscription account, so we missed all the football matches during our stay. The connection "dongle" arrived and worked the night we departed after we followed up many times. 4) The maintenance and cleaning of the apartment are questionable: broken window hinges, dusty carpet, and spider web under the sink. 5) There was a sewage leak at the ground level, and the odor got into our apartment the last night we were there. While it's difficult to document the sewage smell we experienced throughout the last night staying there, we have a video showing the leakage coming from the back of the two-story building: https://share.icloud.com/photos/054wRPBBpz_UIPnLdVLy0StPQ Throughout this terrible experience, we contacted Tempstay and Booking.com numerous times and sought a partial refund, but Tempstay has decided, out of £1,488 of our total expenses, they will compensate £100 They stopped responding when I disputed the case, and Booking.com can't do anything about it.
Ok but wouldn’t stay again
4.0Location
− Beds awful Hall way not good No lamps or nice lighting No toaster
Good to know
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.