Guest&Rest 5

Good for short stay

7.0

Very small but comfortable, good shower and good mattress

− The position is quite far from the metro station acton town, the inside temperature is quite hot, there are many moisture chains on the ceiling, in the bathroom holes in the wall fixed with toilet paper

Pleasant

6.0

Good location, near to the station by bus right outside apartment Lots of shops close by

Wouldn’t stay again

2.0

Looked nice initially, until you looked closer at things

− I didn’t get the room that was advertised for a start. A lot of the facilities that were listed/photographed were not included such as tea/coffee etc. The kitchen tap was pretty much about to fall off. There were hairs on the bed sheets and in the bathroom, overall it wasn’t especially clean if you looked around. Curtains were thinner than paper so had street lights glaring in all night. Also the fridge was really loud so had to wear earplugs to try sleep. The cutlery wasn’t clean, and there were no drinking glasses/cups available. No toilet roll holder in the bathroom, later found it under the kitchen sink(!?). These were just the pretty standard things you expect, especially as they listed many facilities that weren’t available.

You should never make a reservation.

1.0

You can experience the prison atmosphere

− The room was completely different from what was stated at the time of booking. 30m2 → 10m2, washing machine → not included. You can hear the voices from the next room. I arrived late at night so I can't change to another accommodation. I contacted the landlord but there was no reply. I didn't hear anything after I checked out. I contacted Booking.com but they said they didn't know what to do and that if I wanted to change accommodation I would have to do it all myself. I asked for a refund and they said they would contact me within 9 hours but they didn't contact me either.

Good

7.0

Quiet location but still easy to get public transport. Bus stop is right above the hotel and lot of restaurants around. Comfortable bed. Excellent shower: enough pressure and hot water.

− Lack of kitchen utensils. No knives or spatula. TV was located very inconvenient place top of the microwave. No channels, only netflix etc.

Very good

8.0