Special Offer - Superior Plus Double or Twin Room with Wellness Package
Sleeps 2 · 20 m² · 2× Twin bed
- Desk
- Bathrobe
- Private bathroom
- Shower
- Safety deposit box
Ensana Hvězda - Imperiál - Neapol
★★★★ Goethovo náměstí 7, Mariánské Lázně, CZ
8.5 guest rating· 152 reviews
About this hotel
Luxurious Amenities and Services
Ensana Hvězda - Imperiál - Neapol offers a range of upscale amenities including an indoor pool, fitness centre, sauna, and ski equipment rental service. With evening entertainment and room service available, guests can indulge in a truly luxurious experience.
Comfortable and Well-Equipped Rooms
Each room at Ensana Hvězda - Imperiál - Neapol is thoughtfully designed with a seating area, flat-screen TV, safety deposit box, and a private bathroom stocked with complimentary toiletries. The cozy bedding and plush towels ensure a comfortable stay for every guest.
Convenient Location and Activities
Located just 300 metres from the Colonnade by the Singing Fountain, guests can easily explore the nearby attractions. Whether it's hiking, skiing, or enjoying table tennis at the hotel, there are plenty of activities to keep guests entertained throughout their stay.
Experience luxury and comfort at Ensana Hvězda - Imperiál - Neapol. Book your stay now for an unforgettable getaway.
Rooms & rates
Hvezda - Junior Suite with Wellness and Fitness Access
Sleeps 3 · 22 m² · Double bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Safety deposit box
Hvezda - Premium Single Room with Wellness and Fitness Access
Sleeps 1 · 15 m² · Twin bed
- Desk
- Bathrobe
- Private bathroom
- Shower
- Safety deposit box
Special Offer - Superior Double or Twin Room with Wellness Package
Sleeps 2 · 20 m² · 2× Twin bed
- Desk
- Bathrobe
- Private bathroom
- Safety deposit box
- TV
Special Offer - Premium Double or Twin Room with Wellness Package
Sleeps 2 · 20 m² · 2× Twin bed
- Desk
- Bathrobe
- Private bathroom
- Shower
- Safety deposit box
Neapol - Superior Double or Twin Room with Wellness and Fitness Access - Annex
Sleeps 3 · 20 m² · Double bed
- Desk
- Bathrobe
- Private bathroom
- Safety deposit box
- TV
Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access
Sleeps 3 · 20 m² · Double bed
- Desk
- Bathrobe
- Private bathroom
- Shower
- Safety deposit box
Imperial - Superior Plus Single Room with Wellness and Fitness Access
Sleeps 1 · 15 m² · Twin bed
- Desk
- Bathrobe
- Private bathroom
- Shower
- Safety deposit box
Hvezda - Premium Double or Twin Room with Wellness and Fitness Access
Sleeps 3 · 20 m² · Double bed
- Desk
- Bathrobe
- Private bathroom
- Shower
- Safety deposit box
Amenities
- Free WiFi
- Indoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness classes
- Fitness facilities
- Private parking
- Breakfast in the room
- Restaurant
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
Show all 94 amenities
- Pets allowed
- Sun loungers or beach chairs
- Golf course
- Ski equipment hire on site
- Ski pass vendor
- Ski school
- Skiing
- 24-hour front desk
- Tour desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Allergy-free room
- Babysitting/child services
- Beauty Services
- Bowling
- Car hire
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Evening entertainment
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Horse riding
- Hot tub/Jacuzzi
- Ironing service
- Key card access
- Kid meals
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Manicure
- Massage services
- Outdoor furniture
- Packed lunches
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Shuttle service
- Smoke alarms
- Special diet menus - on request
- Squash
- Staff adhere to local safety protocols
- Table tennis
- Temporary art galleries
- Tennis court
- Terrace
- Thermometers for guests provided by property
- Tour/class on local culture
- Vending machine - drinks
- Vending machine - snacks
- Walking tours
- Wheelchair accessible
- Wine/champagne
Location
Goethovo náměstí 7, Mariánské Lázně, CZ
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.5152 reviews
+ Friendly staff+ Good spa and wellness facilities− Rushed cleaning− Unpleasant experience with spa staff
Cleanliness7.3
Service9.3
Location9.3
Room Quality8.8
Amenities8.3
Value for Money8.8
Guest review
7.0− Chybejici konvice na uvareni vody pouze za polatek 100kč/den
Guest review
8.0− Prosezena a ne uplne pohodlna kresilka na pokoji
4 Sterne Hotel mit ein paar Schwächen
5.0Sehr ruhige Lage Reichhaltiges Frühstück und Abendessen Pool war in Ordnung (begrenzt auf 40 Personen gleichzeitig)
− Wenn man im Nebengebäude sein Zimmer hat sind es immer weite Wege. Und die Zimmer sind nicht Klimatisiert. Bei 35° ist das fast nicht zumutbar. Da ich oft in Tschechien bin und nur 4-5 Sterne buche bin ich anders gewöhnt. Sauberkeit könnte besser sein. In meinem Zimmer war auch die Klobrille nicht fest sehr wackelig. Badezimmer funktionierte der Abzug nicht und die WC Tür ist nicht abzuschließen.
Guest review
8.0− During my stay there for six days, towels were not changed even once
Good and solid resort hotel
9.0Location, Cleanness, Medical, spa, facilities How the property is kept and maintained
− The food at our previous visits was significantly better
Good to know
When booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Pets
Pets are not allowed.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Parking
Private parking is possible on site (reservation is needed) and costs EUR 14 per day.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children from 4 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
People 13 years old and over stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.