The Pier Pods on the water- 50m from Townsville bus terminal and ferry terminal- Passport ID requried♡

Pretty satisfied with the pod and the other guests were nice. Location is great.

6.0

Great location and view from my pod. Bathrooms were modern and clean. Other guests were nice and respected the 10pm quiet time. kitchen and common areas were modern and comfortable. Outside deck was a nice addition to hangout and enjoy the warm weather.

− As I haven't stayed in this type of accommodation before, I emailed the Pier Pods to ask if there were lockers available and if I needed to bring my own lock. I didn't receive a response. The email I received for check in would not send a verification code. I replied to the email a few times explaining this but didn't get a response. I called the contact number once I arrived and they requested I send a pic on my passport. I was then sent the access codes. The floor areas in the pod room was very messy with peoples personal belongings spread all over the floor.

Will not return.

3.0

Location is great.

− No receptionist???? Strangest hostel ever. Had to TEXT a random number a photo of my passport to check in. Very unsafe and how can they even verify that it's me as they cannot see me. I could have someone else's passport and booked under their name? Very stupid. Also kitchen is way too small for the amount of beds, all the long term backpackers had designated spots in fridge/ cupboards so short term folks like myself have no chance. There was also a fight on my final evening there. Maybe if there was staff it could have been stopped.

Guest review

9.0

พื้นที่ส่วนกลางสะอาด ห้องน้ำสะอาดมาก มีผ้าเช็ดตัวให้ ห้องนอนรวมมีหลายเตียงก็จริงแต่เงียบ มีระเบียงให้นั่งดูทะเลได้ เตียงนอนมีม่านกั้นเป็นส่วนตัว มีไฟอ่านหนังสือและพัดลมให้ด้วย อยู่ใกล้ป้ายรถบัส

− โซนครัวไม่ค่อยสะอาดเท่าไร น่าจะเพราะมีคนใช้ครัวเยอะ ทำเลแอบไกลจากตัวเมืองนิดนึง เดินกลับมืดๆ จะแอบน่ากลัว ถ้ามืดแล้วแนะนำให้ขึ้นบัสกลับ

Give it a miss

5.0

The bed was comfy. A lot of long term guests but they were very welcoming and didn't over bear anyone at all. The kitchen was always sort of clean. Location fantastic.

− Lack of staff is ridiculous. I required parking which I was asked about before arrival, provided the reg, and then nothing so assumed I would just be allowed to park there. On arrival there was no-one at reception, and I was told by a long term guest that the receptionist had left for annual leave until Monday (5 days later) and that noone would be there. I tried to ring the number several times I was provided (in and out of office hours). I then messaged on booking and got a reply some hours later with no response to my issue and just 'there is staff on site 10am-4pm'. The next day, low and behold, no staff????? I then got told much later in the day that the cleaner could do admin tasks, well the cleaner had left? Also not the cleanest in the main room, a LOT of belongings (fire safety came whilst I was there and was told it needed to be moved or it'll be shut down). Guests kept leaving the back doors open so mosquitoes got in. Air con wasn't operating on the 2nd night.