Family Room
Sleeps 4 · 54 m² · 2× Twin bed, Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Serena Beach Resort & Spa
★★★★★ Shanzu, Mombasa, KE
8.7 guest rating· 343 reviews
The five stars
Serena Beach Resort & Spa holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 8.7/10 across 343 reviews.
About this hotel
Luxurious Beachfront Location
Located on the stunning white sandy beach of Shanzu, Serena Beach Hotel & Spa offers breathtaking views of the Indian Ocean. Indulge in beachside dining and relax by the outdoor pool in lush tropical gardens.
Elegant Swahili-Style Rooms
Experience comfort in spacious, air-conditioned rooms adorned with Swahili-style décor and cozy mosquito net-covered beds. Enjoy modern amenities like a TV, minibar, and a private bathroom in each room.
Dining and Leisure Experiences
Savor a variety of cuisines at indoor and outdoor restaurants and bars, some featuring live music. Unwind with room service or a cocktail on your private balcony. Start your day with breakfast in the garden terrace.
Immerse yourself in outdoor activities like volleyball, windsurfing, and yachting. Complete your day with a relaxing massage at Maisha Spa. Benefit from free Wi-Fi, parking, and airport shuttle services for a seamless stay.
Ready to experience a luxurious beach retreat? Book your stay at Serena Beach Hotel & Spa now!
Rooms & rates
Superior Room
Sleeps 2 · 29 m² · Extra-large double bed (Super-king size), 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Deluxe Queen Room Garden View
Sleeps 2 · 20 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Superior Room Sea View
Sleeps 2 · 36 m² · Extra-large double bed (Super-king size), 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Deluxe Twin Garden View Room
Sleeps 2 · 20 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Zanzibar Suite Garden View
Sleeps 3 · 48 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Kids' pool
- Outdoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Fitness classes
- Fitness facilities
- Free Parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
Show all 125 amenities
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Beach
- Beachfront
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Aerobics
- Airport drop off
- Airport pick up
- Baby safety gates
- Babysitting/child services
- BBQ facilities
- Billiards
- Board games/puzzles
- Bowling
- Broadcast Live sport events
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Cooking class
- Currency exchange
- Daily housekeeping
- Darts
- Delivered food - securely covered
- Designated smoking area
- Diving
- Dry cleaning
- Entertainment staff
- Evening entertainment
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fishing
- Food delivered to guest room
- Game drives
- Games room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Hot tub/Jacuzzi
- Indoor play area
- Invoice provided
- Ironing service
- Karaoke
- Key access
- Key card access
- Kid meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Live music/performance
- Lockers
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Packed lunches
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Snorkelling
- Special diet menus - on request
- Squash
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Table tennis
- Tennis court
- Tennis equipment
- Terrace
- Themed dinner nights
- Tour/class on local culture
- Walking tours
- Water sport facilities on site
- Windsurfing
- Wine/champagne
- Yoga classes
Location
Shanzu, Mombasa, KE
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.7343 reviews
+ Friendly staff+ Great location+ Clean facilities+ Good food− Need for room updates− Noise from neighboring resorts− Limited variety in breakfast
Cleanliness8.8
Service9.3
Location9.3
Room Quality7.8
Amenities8.8
Value for Money8.3
Wonderful client service
8.0It is very well maintained and authentic. The staff are exceptional! All the servers in the Dining area, Romano at the Front Office, Mary in Animation. The food was amazing!
− Nothing
An Exceptional Stay at Serena Beach Resort & Spa, Mombasa 🌴✨
10.0This hotel blew my mind 🤯 From the second we pulled up, the staff were so warm and welcoming! Amazing vibes 💯 The food? INSANE 😍 So many options and everything tasted top-tier every single time 🍽️🔥 The rooms were giving luxuryyy....Super clean, comfy, and just chef’s kiss 👌✨ Definitely living up to Serena’s reputation. The pool was stunning 🏊♀️ and always well kept, and having direct access to the beach?? Say less 🌊🏖️ It just made everything feel extra special. Honestly, everything about this place is just sooo elegant, chill, and perfectly curated. The whole vibe is peaceful, cozy, and straight-up luxurious 😌💫 If you're even thinking about booking...just do it. No overthinking. It’s 100% worth it 💸✅ I’m already planning my next trip back 😭✈️
− Time flew by so fast 🥺
Beautiful facilities the afternoon tea on the lawn is a lovely touch as is the ice cream stall and pool bar. The conserv
9.0Staff and excellent variety of freshly cooked foods
− The check out process was too clinical in that our room was locked 45 minutes before we were due to depart.
Amazing staff, great food
9.0Well maintained
− Nothing
Gediegenes Hotel nahe Mombasa
9.0Lage ca 1Std vom Flughafen, die Strassen sind leider sehr schlecht. Ansonsten altes, aber gepflegtes Hotel mit großer Grünanlage, viel Security, Frühstück gut, aber nicht überragend. Freundliches Personal
− Die Beach könnte durch das Abtragen von Seegras besser gestaltet werden
I loved it, it was what i needed
9.0Everything
− Nothing
Hotels of Earth · questions
- Is Serena Beach Resort & Spa really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Pets
Pets are not allowed.