Historia Madrileña para 4, vive en Calle del Aguila E3

Non mi ha soddisfatto per niente

1.0

La zona

− Allora l’appartamento era in calle de Calatrava, quindi in un altro posto. Abbiamo chiesto una coperta che non ci è mai stata portata, avevamo due letti e una coperta sola. L’appartamento era freddo. La macchina del caffè era sporca e rotta. Non abbiamo trovato nulla come benvenuto. Sono spariti e non hanno più risposto ai nostri messaggi.

Pésima opción

1.0

Lo único que nos gustó es la ubicación 15 minutos andando a sol

− Aquí tengo tantas cosas que decir que no sé si me dará para tanto ,lo primero el check in llegamos a las 15:00 y la habitación no estaba limpia ,allí fuera nos tuvieron esperando con las maletas hasta las 16:30 no fueron capaces ni de avisarnos ,el sofá cama daba asco de las manchas que tenía y super incómodo ,mis hijas no tenían ni para taparse ,aún estoy esperando a la manta que me iban a traer ,un rollo y medio de papel para 4 para tres días ,el lavabo del cuarto de baño no tragaba el agua ,la limpieza pésima ,os recomiendo coger otra opción

Guest review

5.0

− La cama supletoria fatal

Very bas experience never had on my love that someone paid but given wrong door entry code to access

1.0

Myself and my 2 children are very sad for the fact that we booked the room, paid and not be able to sleep in. We informed the hotel about our arrival time but the entry door code given did not work to be able to open the door.We called the given number several timeand none pick the call. We had to returned to the buss station and slept on the bench with 2 children which we thing unfair. Our money miust be given back to us. We feel no arreangement was made for us to use the facility even knowing about our arrival time. Or our booking wa saccepted with aim just to collect our money. Un human to not facilitate a gust who paid for the service and not picked the calls and we had to paid double to the taxi which took us from the buss station to the hotel.

− Myself and my 2 children are very sad for the fact that we booked the room, paid and not be able to sleep in. We informed the hotel about our arrival time but the entry door code given did not work to be able to open the door.We called the given number several timeand none pick the call. We had to returned to the buss station and slept on the bench with 2 children which we thing unfair. Our money miust be given back to us. We feel no arreangement was made for us to use the facility even knowing about our arrival time. Or our booking wa saccepted with aim just to collect our money. Un human to not facilitate a gust who paid for the service and not picked the calls and we had to paid double to the taxi which took us from the buss station to the hotel.

Horroroso por favor no lo cojan, se encuentran eso y no les dan otra opción muy sucia y malas condic

1.0

Nada limpieza horrible nos encontramos el sillon capa super sucio y con una bolsa con polvo blanco que no sabemos si es cocaina...

− Todo limpieza horrible y para hablar con las personas encargadas horribles no dan señales de vida pasan de ti

Bad experience.

1.0

Nothing

− Bad experience. There was no flexibility regarding an earlier check-in, even though our room was empty when we arrived. We were told it was still being cleaned, but when we finally checked in, it was not cleaned properly. We were given a ground-floor room, which was very noisy. The beds were uncomfortable, making it difficult to get a good night's sleep. There were also several issues with the bathroom. Overall, the stay did not meet our expectations, and I would not recommend this property.