Deluxe Apartment
Sleeps 4 · 69 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
CBD Japanese Retreat 2BR 1P Brekky Wifi Netflix
32 Mort Street, Canberra, AU
9.2 guest rating· 147 reviews
About this hotel
Convenient Location
Situated in a central area near Canberra Centre and National Convention Centre Canberra, enjoy easy access to key attractions.
Modern Amenities
Relax in a spacious 2BR apartment equipped with free WiFi, air conditioning, and a fully stocked kitchen for your comfort.
Outdoor Serenity
Unwind in the garden with beautiful views or on the balcony of this non-smoking property, providing a peaceful getaway.
To experience the perfect blend of convenience and relaxation, book your stay at CBD Japanese Retreat 2BR 1P Brekky Wifi Netflix now!
Rooms & rates
Amenities
- Offsite parking discounted rates available
- Secured parking
- Self parking (surcharge)
- Air conditioning
- Non-smoking rooms
- Non-smoking throughout
- Accessible shuttle
- Board games/puzzles
- Cashless payment available
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Delivered food - securely covered
- Fire extinguishers
- Free wired internet
Show all 40 amenities
- Fruits
- Garage
- Grocery deliveries
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Internet access
- Invoice provided
- Japanese garden
- Key access
- Key card access
- Lift / Elevator
- No accessible shuttle
- Physical distancing rules followed
- Private check-in/check-out
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Television in common areas
- Terrace
- Thermometers for guests provided by property
- Vegetarian menu options available
Location
32 Mort Street, Canberra, AU
- Check-in
- from 02:00 PM to 09:00 PM
- Check-out
- until 11:00 AM
What guests say9.2147 reviews
+ Great location+ Clean apartment+ Comfortable beds− Noise issues− Outdated information− Mattresses too soft
Cleanliness8.7
Service9.7
Location10.0
Room Quality9.1
Amenities8.7
Value for Money9.1
The worst.
1.0
Awesome place highly recommend
8.0Close to shops and had everything except milk
− Just the way he had to find a locked box in a car park
Guest review
8.0Location, cleanliness, comfortable beds, parking
hopeless
1.0Not able to contact host, no keys, information was incorrect, very poor
− Communication
Perfect location, close to all that Canberra has to offer.
10.0Clean & comfortable
Guest review
4.0Good location. Has a kitchen.
− We booked in for 6 weeks. When we booked we got a message that there would be daily cleaning and a clear guide on where to find the keys and get access to the apartment. Keys were in a lock box in some random garden bed across the street. The code was to be sent the day before arrival. Code did not arrive until I made contact. Upon arrival the keys were not in the specified location but locked to a drain pipe in an adjacent car park. I was not impressed to be scrambling around in somebody else's private property to find keys at 10pm after a 12 hour international flight. Cleaner did not arrive after the first night. Made contact with the owners to ask when they would come. A week went by before what could be called a response to our query was returned. No cleaning for 6 weeks. When pushed for replenishment of consumables, was given a code to get access to the cleaners cupboard. Plenty of stuff within, including already rotting fruit. What was the plan? Leave the fruit there for another 6 weeks, rotting, while we were in the room? Overall management by this company was poor and service delivered was not as advertised. Booking.com was also contacted for assistance but offered only limited assistance. Sheets in the cleaners cupboard were torn, towels were worn and needed replacing. There is nothing Japanese about this room, no bath, no where to store your shoes when you come in. Very Australian facility and standards fully kitted by IKEA.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.