Cosy 2 bedroom apartment in Swiss Cottage.

FLEAS

1.0

It is close to tube and bus station for london

− FLEAS in the bedrooms, Old dirty bedding. dirty kitchen utensils & oven. Dirty toilet & bathroom. Dirty washer with old soap in the tray. Broken window panes, window frames bent and dont close. Carpets dirty and smelt. Furniture stained. Facilities not available, like the toaster. Owners dont reply when you try to report it. DONT BOOK THIS PLACE.

Guest review

1.0

− ❌ Do not stay here! I booked this accommodation and was horrified to wake up covered in bed bug bites. The place was clearly infested, which ruined my stay completely. After contacting the host/management, I received no help or resolution. I had to leave straight away and find alternative accommodation. The property is not being maintained to even basic hygiene standards, and it’s shocking that it is still being listed. The reviews before mine also mention the same issue, so clearly nothing is being done. This was an extremely stressful and upsetting experience, and I would never recommend anyone stay here. Save yourself the trouble and book elsewhere.

horrível, não usem.

1.0

Da localização, muito perto do metro

− Quando chegámos a casa parecia de acordo com o anúncio mas depois da primeira noite começaram a aparecer as primeiras picadas. A casa está infestada de Percevejos/bedbugs. Os meus filhos foram tão picados que tivemos que os levar ao médico. Pelo que vi entretanto dos comentários recentes de outros clientes não fomos os únicos a reportar a situação. Contactámos o proprietário e não nos responderam

DO NOT EVEN CONDIDER STAYING HERE

1.0

− STAY WELL CLEAR - multiple reviews of bedbugs leading up to our stay, host claimed there wasn't any issue but couldn't provide evidence of any professional services to fumigate the property. Wasn't willing to take the chance with a young family staying there and the host agreed in writing that he would fully refund us if we could prove we booked other accommodation. We booked other accommodation and enjoyed our trip to London. On return the host hasn't answered any emails or calls to fully refund us and booking.com have been zero use in supporting us and still allowing the property to be rented even though it has bedbugs. Since returning there has been further reviews of bed bugs in the property but the host and booking.com do nothing about it. Unless you enjoy being feasted on by bedbugs with the opportunity to take them home with you, then I'd stay well clear of this property and the cowboy host...

Il est inacceptable de louer ce genre d’appartement sur un tel site que le vôtre.

1.0

Sa localisation Ses 2 toilettes

− La propreté était inexistante. Nous avons passé plus de 2 heures a RÉCURER le frigo, le plan de travail, le peu de vaisselle, la salle de bain en entière et les WC…. photos à l’appui aux besoins. Des vitres extérieures cassées ( avec encore les débris de verres) que l’on ne peut même pas fermer. Les stores sont non fonctionnels et complètement gras de poussière noires… Le four est dans un état calamiteux. Il n’y a même pas de quoi faire de la cuisine. La moquette/tapis sont certainement plus sales que le rame de métro. Et le clou du spectacle, lorsque l’on défait les draps de lits, nous rencontrons pleins de petites bêtes qui se nomment des PUNAISES DE LIT. Nous repartons tous les 5 vers une autre destination avec pleins de boutons… Photos à l’appui Avec bien évidemment les oreillers et matelas tachés. Merci bien

STAY AWAY

1.0

It's very close to the tube and tesco

− The toilet was clogged The apartment is infested with ticks, we all have hundreds of bites and the owner of the apartment did not respond to my messages about it, this matter ruined our trip and we returned to our country for medical treatment.