Luxury Family Retreat Near Alton Towers - Free Parking & Garden

Has a homely feeling away from home!

9.0

Clean , comfortable and well equipped accommodation. Parking is a big plus! Well detailed information regarding check in and out.

A beautiful place, conveniently located for getting to Alton Towers!

10.0

Keys were easily located, Home was beautiful and spacious - especially given there were a lot of us. Details on WiFi and how to change thermostat were all provided, and parking was simple! The house was blisteringly warm on arrival, so much so we had to open a window! But it was nice arriving into a cozy environment in from the cold! Rae kept me well informed using the Booking app messaging system, and was responsive at all times. She even asked if I would prefer to use alternative communication channels for convenience, which was a nice touch. A really great place to stay! Would stay again :)

− The only real issue was that it felt odd to ask for a direct bank transfer deposit. It made me wary of a potential scam, I felt it necessary to do some digging around the company before obliging. However, I needn't have worried, and my deposit was returned in full! No issues at all! I would recommend a better way of requesting a deposit, if possible though.

It was so nice to stay and would stay there again

8.0

It was nice

− No information about the heating as it was cold but it was off but turned it on in morning

Great few nights away with family

10.0

The property was in a great location for Alton towers & a super store tesco was only 8 minute drive away. Plenty of smaller convenient stores close by also. The property was clean and comfortable. The host was brilliant at answering any questions & was only a text away if needed.

− There was nothing that we didn’t like about the property however the only thing that was missing was a hoover/brush so we could tidy after ourselves. Fabulous house

Would definatly stay again and recommend to others , thank you

9.0

Very clean and modern . Beds were extremely comfortable .

− This isn’t a comment about anything I didn’t like as everything was perfect , was just a little thing , there was no hand towels in the bathrooms which would have been useful , there wasn’t a pizza cutter or tin opener , pizza cutter wasn’t a massive issue as we just used a knife but we couldn’t open the tin without the tin opener. Also couldn’t get access to the back garden as no keys , would of been good to be able to open the door when it got too warm inside . As I said these are only little things everything else was perfect