SCA- Arden Apartment 7 Twin Bedroom Free Parking♡

Life threatening

1.0

− The electric shower cover is not affixed meaning live electrical cabling is contactable in a zone 1 area. This is a lethal fault meaning it is unsafe to use the shower. Having notified you of this, failure to address this issue prior to another guest staying woild invalidate any insurance and make you criminally negligent. You must address this immediately. On other matters, the bathroom extractor fan does not work. On arrival I had access issues, my check-in time was 4pm but I could not access the property following the instructions and the hosts were not contactable on any of the numbers related to the apartment. I sent messages that have still not been responded to.

Great alternative to budget hotels for the NEC

8.0

− Road noise, parking spaces extremely tight

Ideal location

7.0

Perfect location. Easy to access. Free and easy to park. Good facilities and kitchen equipment. Quiet building. I like the quiet time specified in the welcome information. Thank you.

− Stains on the sofa and chair. Dirty cushions that were on the bed. All issues were highlighted via the app's email. No reply yet.

Good

7.0

Would definitely use these apartments again. It's in a great location for the village

8.0

Beds were comfy, apartment was very clean. Towels were lovely and fluffy. Felt very secure. Loads of coat hooks and storage.

− Little things. I know the apartment was only for 2 people, but only having 2 forks, 2 spoons, 2 plates meant we didn't have anything to serve takeaway with and then eat without washing up. A tea towel would have been great as ended up having to use a bathroom towel to get hot trays from oven. For such a well equiped kitchen for pans, tray etc. a full set of cutlery doesn't seem to much to ask for. Also the stains on the rug and the arm chair, meant you didn't want to use the chair.

Good location for Nec

7.0

Location

− Electric shower is not good