Authentic Madrid Experience -Plaza Mayor 7min walk - Spectacular view - Champagne

The worst experience of my life. I just want my money back because I'm not going to give it to this

1.0

The property does not describe the entire property as it really is. We were misled because nowhere in the photos does it appear the following: 1) It is on the 6th floor where the elevator goes to the 5th floor. There is a floor to climb with some rather complicated stairs and for someone who has recently had knee surgery it is not possible. 2) The bed is on the floor and the ceiling is very low. Again, if you have any physical disability, getting out of that bed and not hitting your head against the ceiling is difficult. There are no photos to tell you this. 3) The sheets were very dirty. I checked out the next day and demanded my money back from the host but he practically made fun of us.

− I didn't like anything. This was a scam for the whole family. The worst thing of all was the owner's inappropriate responses to find a solution.

Five stars across the board.

9.0

Little extras. Great ambiance! Lots of character.

− Be prepared to duck in the bedroom! Not a big deal, but a low ceiling.

Poor

3.0

Well furnished kitchen and wonderful location are the only two positive points.

− Very dirty house. Dust and hair everywhere! The "bed" has a extra used and broken matress, smaller than base that was large 140 cm. The base was in rattan and it stank. No slatted base. It feels like sleeping on the floor. We use the sofa cuschions upon the "matress" to try to spleep Duvet cover torn and stained; The shower was blocked and not cleaned well: we unblocked by ourselves; Light above bathroom sink was burned out. No smart TV: only Spanish programs Too many cuscions, too many plastic plants. Awful How can you find a house in this conditions? To work in turism field is not enought a house in a good position. Little attention due to inexperience people: we don't need choccolate sweets or wine of questionable quality, has been enought a cleaned house and a good matress. That's a pity!

Exceptional

10.0

Exceptional

10.0

Underground carpark only 3mins walk down the road. Completely central, located in the middle of the tapas bars area. Accommodated my dog and provided water and chocolates and a small bottle of cava. Coffee from the nespresso machine was delicious, as were the Moroccan teas provided. Wifi. Everything you could need! Highly recommend.

Exceptional

10.0

The apartment is very well decorated and has all the comfort a traveler would need. Location is perfect, walking close to any major attraction. Remote access and check in was super easy and convenient, and overall, my stay was pleasant and comfortable. I would definitely consider this accommodation for my next trip to Madrid.

− Nothing. Everything was very pleasant.