Comfort 3 Bedroom Home in Notting Hill

Guest review

4.0

The location is excellent, very close to Portobello Market, with several public transport options, restaurants and supermarkets within walking distance. The beds were also comfortable.

− We booked this accommodation for a 3-night stay for 6 people. The property was advertised as having 3 bedrooms and 3 bathrooms. However, upon arrival, we discovered that it only had 2 bathrooms. Given the number of people staying, the number of bathrooms was one of the main reasons we chose this accommodation, and the discrepancy significantly complicated our daily routine. We exchanged several messages with the host and raised the discrepancy between the number of bathrooms advertised and the actual number at least three times. The host responded to our other questions but consistently ignored this issue. Unfortunately, the situation became much worse. On the second day of our stay, when we returned to the property, we saw a mouse in the kitchen, which eventually ran underneath the kitchen counter. Alarmed by this, we thoroughly inspected the accommodation and found mouse droppings throughout the property. We took photographs of several affected areas. We found droppings in the following places: On the kitchen floor Under the kitchen cabinets Behind the microwave On the sofa and sofa cushions In the bedroom, including on the headboard Under the kitchen cabinets, there were also several containers containing what we believe to be mouse poison. We checked the Booking.com reviews and found a recent review reporting the same issue, with photographs showing evidence of a mouse. Given the extent of the problem and the previous report, it is difficult to believe that the host was unaware of the situation. In addition, the carpets had several suspicious stains, and there was dust throughout the property. The lack of hygiene was completely unacceptable, especially considering the price we paid. These conditions significantly affected our experience and our ability to socialise and enjoy the accommodation, particularly because it was difficult to find somewhere to sit without encountering mouse droppings.

次もまた利用させていただきたいです！毎日お家に帰るのが楽しみになる素敵なお家でした！！

10.0

築浅のとても素敵なお家でした 階段が多く、チェックイン時に上階のお部屋までスーツケースを運ぶのは大変でしたが、滞在そのものは快適でした 暑い真夏でエアコンがあるリビングルームは有り難かったです

− 建物に入る表ドアが壊れていてロックできないことが気になりました。。。 素敵なキッチンですが電子レンジがなくて惜しかったです リビングルームのエアコンは非常にありがたかったですが、寝室は30度を超えていたので、送風機を一晩中つけながら就寝しましてなんとか眠れた感じでした。真夏は対策が必要かもです。

A wonderful, comfortable, and homely stay in a great location.

10.0

We absolutely loved our stay! The flat was clean, comfortable, and had everything we needed. It had a very warm, homely feel, which made us feel at home right away. The air conditioning was a huge bonus during the summer, and the location was perfect. We highly recommend this place and would happily stay here again.

− Everything was excellent overall. The only small areas for improvement would be the Wi-Fi, which occasionally had a weak signal or disconnected, and the TV, which didn’t have local channels. Other than that, our stay was fantastic.

Amazing stay and would stay here again

9.0

Amazing location, clean, spacious

− WiFi was a bit slow and spotty and AC was only in main room.