Superior Chalet
Sleeps 2 · 25 m² · Queen bed
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
- Minibar
Hotel Fire & Ice Düsseldorf/Neuss
★★★★ An der Skihalle 1, Neuss, DE
8.9 guest rating· 151 reviews
About this hotel
Luxurious Accommodation
Experience stylish rooms with air conditioning, flat-screen TVs, and minibars at the 4-star-Superior Hotel Fire & Ice Düsseldorf/Neuss.
Wellness Paradise
Indulge in modern wellness facilities, a sauna overlooking ski slopes, a steam room, and a fitness room - all within the hotel's unique spa area.
Culinary Delights
Savor varied breakfast buffets, German cuisine, and international dishes at the hotel's 2 restaurants. Unwind by the fireplace in the cosy lounge with views of the ski slopes.
Book now to enjoy a luxurious stay at the Hotel Fire & Ice Düsseldorf/Neuss, nestled in the Alpenpark Neuss with free WiFi and free private parking.
These prices drop 10% for members
Membership is free and takes one email address. No password, and the prices on this page update straight away.
Price drops on hotels you save, plus our price research. One click to stop.Already a member? Sign in
Rooms & rates
Premium Double or Twin Room
Sleeps 3 · 24 m² · 2× Twin bed, Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Family Suite (2 Adults + 2 Children)
Sleeps 4 · 42 m² · Double bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
Amenities
- Free WiFi
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Fitness facilities
- Accessible parking
- Private parking
- Breakfast takeaway containers
- Restaurant
- Bar
- Air conditioning
- Pet basket
- Pet bowls
- Mini golf
Show all 78 amenities
- Ski equipment hire on site
- Ski pass vendor
- Ski school
- Ski storage
- Ski-to-door access
- Skiing
- 24-hour front desk
- Mobile app for room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Allergy-free room
- Board games/puzzles
- Broadcast Live sport events
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Cycling
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Terrace
- Wine/champagne
Location
An der Skihalle 1, Neuss, DE
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.9151 reviews
+ Clean and nice+ Comfortable rooms+ Great breakfast+ Friendly staff− Unfriendly reception− Limited dining options− Cleaning issues
Cleanliness8.4
Service8.9
Location9.4
Room Quality8.9
Amenities8.9
Value for Money8.4
Guest review
10.0Tolles Hotel. Gerne wieder
− Nichts
Guest review
9.0Hotel aan de skihal vast
− Je moet het hotel en het skiën los van elkaar boeken.
Guest review
10.0Spacious and silent room. Plenty of parking space. Excellent breakfast and very friendly staff.
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Parking
Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 13 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for free when using an available extra bed.
People 13 years old and over stay for € 20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.