The Trinity Lodge - Self Serviced♡

Keep away absolutely disgusting and not safe

1.0

Nothing at all absolutely disgusting experience

− Host not reply to any phone calls or messages really bad area not safe at all

unsafe, not clean and not the property listed.

1.0

NA

− A word of warning here, this is not a safe place to stay, nor is the ad correct. I booked and paid for the room listed, showed up to the property and was given the details to let myself into someone else's room, I was given a code to get inside and find someone else already there. This put the two of us at risk and was really unprofessional. After this, I was now moved to a different property owned by the same man. This new location wasn’t listed on Booking.com and had none of the amenities i had paid for. No wifi, no tv, no kitchen, no oven, no stove top, no fridge. I had to throw away food i had brought due to a lack of fridge to store them putting me at a loss and had to use my data as there was no wifi provided. The amenities within the property were also well below standard. The toilet seat was no clean, nor was it attached to the toilet, being just resting on top. The room was no clean, nor was the shower. There was no way to adjust the temperature of the shower, it was on or off. When turned on, it only had a button, that meant the shower was on for 10 seconds. Meaning you had to turn it on over and over in order to use the shower and were left to the mercy of whatever temperature the water happened to be. Below is a list of amenities that I paid for but were not provided; Air conditioning, Kitchen, Streaming service (like Netflix), Desk, Seating Area, Refrigerator, Ironing facilities, Tea/Coffee maker, Flat-screen TV, Hairdryer, Kitchenware, Kitchenette, Oven, Stovetop, Toaster, Carbon monoxide detector Again, i should point out this room was not listed here, It was a building next door that i moved to. There was no way of me getting a room elsewhere so this was left as my only option, despite the state of the room, the lack of amenities that were listed but not provided. I was refused a refund.

Guest review

10.0

Easy to find, clean and nice size room with good facilities too.

− There was no TV arial so only had limited viewing such as BBC i player, Xtv and Youtube. Limited amount of coffee and sugar sachets. I may be being a bit picky though.

Guest review

1.0

Nothing

− It didn’t even have bedding

Awful

1.0

Nothing - we had been given the wrong room and were not helped in any way regarding the situation

Awful place

1.0

The bed was really comfortable

− The cleanliness of the room which wasn't the room advertised!! The toilet had poo stains around pan. The carpet was dirty. The tile above the sink fell off, the towel rail fell off the wall.