Cosy High Street Apartment 30 seconds from station

Terrible

1.0

Location fine,abit noisy but ok.

− The place was shocking, not fit to accommodate rats, the wooden flooring was coming apart and a massive health and safety issue. Should be £10 a night. Nothing like what I paid. Avoid!

Guest review

3.0

The apartment was clean.

− What they don't tell you: 64 stairs to get to the apartment Pics are deceiving the apartment is a lot smaller. Noisy as it is on the main Street. The apartment was not ready at 2pm .

Good for the price in London honestly. You get what you pay for

6.0

Good location. Convenient for food and public transport. Working shower. Fan provided for hot weather. Check out says 9am but then said it was 10am so it gave us more time.

− Floor boards all broken. No soap left to wash hands in toilet. Gave wrong instructions for key collection and checkout until morning of and by then we had left. Cleaning lady was still there at 3.30pm when check in was 2pm. No bed sheets for the sofa bed. Wifi does not work. Too hot and stuffy for the hot weather even when windows are open. Bad communication from host. Looked at the past reviews just and seems to be a common theme

Nice, a tweak or two would help.

3.0

I liked how close it was to the tube and the venue I was working at on the day.

− No AC, or proper ventilation, just a small window. Not the most convenient especially during a heatwave as there was very little the fan in the property could do. The main thing I didn't like was the lack of communication, when we arrived we were advised to use the bottom lock box in a confirmation email from the property owner. Upon trying for about 15 minutes a neighbour arrived and stated that we were using their lock box which immediately freaked me out. After about half an hour we then received a response via WhatsApp advising us to try a different lockbox which rang alarm bells and made us feel quite uneasy, I would advise clearer communication with customers to avoid any future doubt.

Decent 2nd floor apartment in convenient location

8.0

Location convenient

− Noisy road (yes, it’s Clapham Common) Key lock number provided was wrong and took hours to gain access as owner was driving

AVOID!

1.0

Nothing - our host never even bothered to let us in!

− The host, Alan, sent us the check in information, which was wrong. We were locked out, so I called numerous times, text numerous times, no answer. Alan left three young women on the streets looking for somewhere to stay in the late evening. I couldn't even get my money back until approx 6 weeks after, as he wouldn't cancel or acknowledge the booking cancellation. Really unhappy with this, after reading reviews more thoroughly, this seems to be a reoccurring theme with guests. I would avoid at all costs.