Flat with London Eye view Big Ben Westminister LM4

Guest review

7.0

Location was great near waterloo.

− Lacking cutlery and wifi didnt work very well.

Guest review

1.0

Nothing at all

− I feel compelled to leave this review to warn future guests and to highlight a number of very serious issues we experienced during our stay. I have already reported all of these concerns to Booking.com and sincerely hope they are taking them seriously and ensuring appropriate action is taken. From the very beginning, communication was extremely poor. Several messages sent before arrival went unanswered, leaving us uncertain about the check-in arrangements. We were then instructed to call a phone number with the international code 0092, which was unexpected and inconvenient. The check-in process itself was unacceptable. We were not provided with the access code for the main entrance door and had to wait approximately two hours after the official check-in time before finally receiving it. This caused significant stress and disruption. Upon entering the property, we discovered that the Wi-Fi was not usable. The password had been handwritten and was largely illegible, making it impossible to connect. The flat was also not properly cleaned. There was an unpleasant smell throughout the property, and food leftovers had been left behind by previous occupants. However, the most serious issue concerns health and safety. The building was effectively an active construction site. Areas that should have been safe walking surfaces were incomplete, creating dangerous conditions throughout the property. As a direct result, both my father and I sustained injuries during our stay. Even the builders present on site appeared surprised that the accommodation had been rented out to guests in its current condition. I have photographic evidence documenting all of these issues, including the state of the property, the construction works, and the hazardous conditions that led to our injuries. This experience fell far below any acceptable standard of guest accommodation. The property should never have been made available for booking while in such a condition. I strongly urge the host and

Guest review

7.0

La ubicación. Relación calidad precio está bien. Está situado en el centro de Londres, con supermercado abajo y para pasar un par de dias está bien.

− Le falta mantenimiento es muy grandes. Hay detalles muy descuidados. Como una silla rota del comedor, la manguera de la ducha retorcida, falta de cubertería y utensilios.... La higiene es justita. El suelo estaba sucio. Por otro lado el wifi es inexistente. No hay señal y si la hubiera es imposible descifrar la clave, escrita a lápiz en un trozo de papel y pegada en el corcho.

Guest review

7.0

5 stars for location and price and I would stay here again.

− WiFi not working, only sporadic bursts of hot water in the shower, had to buy batteries for tv remote.

Jó ár-érték arány, 1-2 napra elfogadható.

5.0

Jó a lokáció, minden könnyen elérhető a szállásról amire szükségem volt.

− A fotókon sokkal modernebb a lakás megjelenése, mint a valóságban. Sok a hanyag javítás, általános elhasználtság és kopottság jellemző a lakásra. 1-2 nap eltöltésénél számomra ez nem zavaró és ezen az áron mindez megbocsátható.

Guest review

7.0

Location was great. Very close to Waterloo and lots of restaurants and useful shops on Lowr Marsh. Very close to all the South Bank attractions. The flat was a decent size with good light. It felt safe and secure. It was very clean.

− There was not enough forks and no tea towel. One of the chairs was broken.