Ann's Home Near Alton Towers♡

I

2.0

Location is close to Alton Tower

− We stayed here during the heatwave and unfortunately had a very disappointing experience. Before our stay, I specifically asked the host whether every bedroom would have a fan, as the weather was expected to be extremely hot. The host confirmed that each room had one. However, when we arrived, only two of the three bedrooms had fans, and there was no fan in the living room either, even though our group of eight had to use the sofa as a sleeping area. The first night was unbearably hot and we barely slept. The host said they would try to arrange another fan the next day, but we never received any follow-up or additional fan. As a result, we had two very uncomfortable nights with little rest. There were also several maintenance and cleanliness issues. The bedroom door hinges made loud creaking noises every time the doors were opened, and the floors squeaked with almost every step, making it difficult not to disturb others. In addition, both the sofa and some of the beds did not feel very clean. Overall, the property did not match what had been promised, and the lack of communication and action from the host made the experience even more disappointing.

It was a good stay, comfortable and very warm! The fans in the rooms proved very useful. The cleanliness of the property

7.0

Property was clean, well stocked and had everything we needed

− The property is hard to find. The postcode does not take you to the correct place, our just eat that we ordered was never delivered and we were hungry due to not being able to find the address. The keys were not in the correct place they were supposed to be, despite us paying an additional £20 non refundable deposit to get the key code which we only found out 1 hour before arriving. We were left on the doorstep with our children after a long day of travelling until we could gain access by contacting booking.com and using an additional emergency key. The key was then found to have been moved by cleaning staff which was less than ideal as we were worried anyone could enter the property at any point if they had the missing key.

Great house recommended for Alton Towers access.

10.0

Great house for 6 of us. Quiet little place Great parking with the fenced in area. Nice big garden Warm and cosy Well equipped

− The only complaint was that the agent sent us the wrong postcode so we were frustrated and tired when we arrived. Apart from this it was great.

Guest review

9.0

Great location, really clean, excellent facilities and comfortable. Great communication

− Garden could of had attention, lots of weeds and overgrown roses ( this is being picky and did not affect our stay)

Cosy, comfortable and great location

8.0

Very close to Alton towers, was clean and had a local shop, pub and take away

Would love to book again

7.0

Brilliant place overall!

− Floor boards creek badly upstairs but didn’t take away from the experience.