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Hotel Ojo De Agua

★★ Hotel Ojo De Agua, Ave. Javier Rojo Gómez Mz 2 Lote 16 SM2, Puerto Morelos, Cancun, Puerto Morelos, MX

6.9 guest rating· 951 reviews

About this hotel

Convenient Location Near the Beach

Enjoy the convenience of being just 50 metres away from the beach at Ojo del Agua Hotel. Perfect for guests looking to soak up the sun and relax by the sea.

Comfortable Accommodation with Essential Amenities

Relax in the air-conditioned Double Rooms equipped with cable TV, balcony, safety deposit box, and a private bathroom. Some rooms also offer Wi-Fi for your convenience.

Nearby Attractions and Dining Options

Explore the nearby artisanal market and the Botanical Garden of the Mayan Riviera within a short distance. Additionally, satisfy your taste buds at various eateries in Puerto Morelos located just 500 metres away.

Book your stay at Ojo del Agua Hotel to experience a perfect blend of relaxation, comfort, and convenience near the stunning beaches of Puerto Morelos.

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Rooms & rates

Family Room with Garden View

Sleeps 5 · 21 m² · 2× Double bed, Sofa bed

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Hair dryer

Double Room With Terrace

Sleeps 4 · 2× Single bed

  • Cots

Standard Double Room

Sleeps 2 · 14 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Standard Twin Room with Garden View

Sleeps 4 · 18 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Superior Ocean View

Sleeps 2 · 14 m² · Queen bed

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Hair dryer

Amenities

  • Exercise/lap pool
  • Pool sun loungers
  • Swimming pool
  • Restaurant
  • Beach club nearby (surcharge)
  • Beach toys
  • Beach umbrellas
  • Front desk (limited hours)
  • Tour desk
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
Show all 53 amenities
  • Accessible shuttle
  • Accessible train station shuttle
  • Cashless payment available
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Delivered food - securely covered
  • Face masks for guests available
  • Fire extinguishers
  • First aid kit available
  • Fishing nearby
  • Food delivered to guest room
  • Free wired internet
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Housekeeping on request
  • Internet access
  • Invoice provided
  • Japanese garden
  • Luggage storage
  • Massage services
  • No accessible shuttle
  • No accessible train station shuttle
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Sanitized tableware & silverware
  • Scuba diving on site
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Snorkeling on site
  • Staff adhere to local safety protocols
  • Swimming nearby
  • Television in common areas
  • Terrace
  • Thermometers for guests provided by property
  • Wine release events

Location

© OpenStreetMap contributors

Hotel Ojo De Agua, Ave. Javier Rojo Gómez Mz 2 Lote 16 SM2, Puerto Morelos, Cancun, Puerto Morelos, MX

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say6.9951 reviews

+ Location+ Friendly staff+ Good breakfastPoor mattress qualityNeed for better maintenanceLimited amenities
Cleanliness5.9
Service6.9
Location8.9
Room Quality5.9
Amenities5.9
Value for Money6.9

Guest review

7.0

La piscina tenía muchas hojas.

Los camastros no servían bien.

Gabriela · MX · 2026-04-30

Muy bien

9.0

Su ubicación en primera línea de la playa. Clima en la habitación estuvo al 100, limpieza de la habitación.

Que no te ofrecen Wi-Fi y ya es miy básico en cualquier lugar, falta de espacios oara estacionamiento, la televisión no ofrece nada,

Marco · MX · 2026-04-30

Guest review

5.0

Location was great

My instance in this hotel was ok the hotel is old the beds are uncomfortable the showers don't work well I had to call more than 2 times for them to come and change them I even changed rooms and for my bad luck the room had cockroaches every picture in this add is old there aren’t the actual picture just have that in mind …..

Bueno · US · 2026-04-29

Nie polecam.

3.0

W pokoju była lodówka. Pomimo renowacji basenu hotelowego, mieliśmy dostęp do drugiego basenu, który był w znaczenie lepszym stanie.

Pokoje małe i ciasne, mało miejsca i brak półek. Klimatyzator chodził jak stary czołg i nie miał trybu nocnego - cięzko było przy nim spać, dodatkowo znajdowała sie pod nim bezpośrednio szafa, co tylko potęgowało hałas. Woda z prysznica była słona, a ciśnienie zmieniało się kilkakrotnie w czasie kąpieli, przez co prysznic wydawał dziwne odgłosy, raz kapał, raz strzelał (co z perspektywy dzieci było dość przerażające). Bliskość morza miała być atutem, ale w przypadku ciągłej obecności sargassum, w pokoju i na tarasie ciągle czuć było smród, potęgowany przez pobliski szalet miejski. Totalnie nie rozumiemy dlaczego hotel ma 3 gwiazdki, bo jakościowo był gorszy od miejsc z jedną gwiazdką, które odwiedziliśmy w czasie pobytu na Jukatanie.

Aleksandra · PL · 2026-04-27

Guest review

7.0

En bord de mer la piscine

Les sargasses

Domitille · FR · 2026-04-26

Quizá mala suerte

4.0

Cerca de la playa

La piscina estaba en mantenimiento y no nos informaron. No había agua caliente. La base de la cama es más grande que el colchón poco práctico ya que me golpee con el en las noches al regresar del baño.

Margarita · MX · 2026-04-22

Good to know

To protect the environment, an Environmental Tax is required by the government, this is additional to the amount shown for your stay, being 54 Mexican pesos (MXN) per night for 2 adults and 86.40 Mexican pesos (MXN) per night for 3-4 adults (Payment of the Environmental Tax can only be made in cash upon arrival); Also added as information that if traveling with 2 adults and 2 children under 12 years old, the tax will only be paid for the 2 adults, being 54 Mexican pesos (MXN) per night.

A deposit may be required at the property.

Parking

No parking available.

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Groups

No special conditions apply for groups.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 3 years old stay for free when using an existing bed.

Children from 4 years old to 11 years old stay for MXN 200 per person per night when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.