Suite with Pool View
Sleeps 2 · 74 m² · Queen bed
- Desk
- Additional bathroom
- Coffee/tea maker
- Shower
- TV
Grand Serenaa Hotel & Resorts, Auroville
★★★ 164/1, Tindivanam Road,Tiruchitrambalam, Auroville, Auroville, IN
4.5 guest rating· 11 reviews
About this hotel
Luxurious Accommodation
Experience comfort and elegance at Grand Serenaa Hotel & Resorts, Auroville. Each room is equipped with air conditioning, a seating area, and a private bathroom with free toiletries. Enjoy garden views and modern amenities during your stay.
Fantastic Facilities
Indulge in the hotel's 24-hour front desk service, garden, and terrace. Take advantage of the shared lounge, games room, and ticket service. Stay active with on-site activities like cycling. Plus, free WiFi and parking are provided for your convenience.
Culinary Delights
Savor a variety of Indian, Chinese, and continental dishes at Arcadia Restaurant or opt for room service. Treat your taste buds to a culinary journey during your visit.
Book now for a memorable stay at Grand Serenaa Hotel & Resorts, Auroville.
Rooms & rates
Deluxe Room
Sleeps 2 · 33 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Junior Suite with Pool View
Sleeps 2 · 35 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Amenities
- Free WiFi
- Indoor pool
- Outdoor pool
- Swimming pool
- Spa/wellness center
- Fitness facilities
- Free Parking
- Valet parking
- Restaurant
- Air conditioning
- 24-hour front desk
- Tour desk
- Business center
- Room service
Show all 42 amenities
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Car hire
- Children's playground
- Concierge service
- Cycling
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Fax/photocopying
- Fruits
- Games room
- Garden
- Ironing service
- Laundry
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Packed lunches
- Private check-in/check-out
- Safety deposit box
- Shared lounge/TV area
- Shuttle service (additional charge)
- Soundproof rooms
- Steam room
- Vending machine - drinks
Location
164/1, Tindivanam Road,Tiruchitrambalam, Auroville, Auroville, IN
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 10:00 AM
What guests say4.511 reviews
− Dirty room on arrival− Unhygienic cleaning− Privacy violation
Cleanliness2.3
Service4.3
Location8.3
Room Quality2.3
Amenities8.3
Value for Money4.3
Guest review
1.0Worse property, ac not working, customer support was worse.
Horrible experience
1.0Nothing really
− Everything The staff, rooms, cleanliness, very inconsiderate staff, not accommodative at all Everything is a scam
Guest review
1.0− Our experience at Grand Serena Hotel, Pondicherry was extremely disappointing and disturbing. The room was dirty on arrival — floors were not mopped properly and the bathroom was not clean. When I called to complain, a staff member came and cleaned the room using the same dirty mop used for the toilet area. That is completely unhygienic. The most unacceptable incident happened the next morning: two male staff entered our room without knocking or ringing the doorbell while my wife was in the bathroom undressed. This was a serious violation of privacy and completely unprofessional. After reporting the issue, no one came to clean the room again during our stay. No complimentary water bottles were provided. The restaurant staff were rude and the cutlery was dirty and unhygienic. Overall, this was one of the worst hotel experiences we’ve had. I strongly advise management to train staff properly and take guest privacy and cleanliness seriously. We do not recommend this hotel at all
Superb
9.0
Pleasant
6.0Staff response was good
− There is no proper facility as mentioned everything was supposed to ask hotel management.. disappointing
Good to know
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children ages 1 and older are allowed.
Children from 1 year old to 6 years old stay for free when using an available cot.
People 10 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.