Alekhya Suites - Panaji

A terrible experience. Felt highly over paid for the experience we got,

4.0

The staff was courteous. While checking in, they mentioned that free breakfast was only checked for just one room, but they offered free breakfast for the other room too. This courteous notion was delightful.

− Plenty. 1. The room wasnt clean. 2. Curton was hanging at one end as it looked like the bar was broken. One room boy came in and tied that end with a rope so the curtain can stay safe without falling down. 3. A/C was leaking water in the bedroom and water everywhere. Again, had to get a room boy come in and do some tinkering for the leak to stop 4. Bath towels (all of them) had some mud dot marks here or there. It was disgusting to use them. 5. The bathroom had a open hole in the wall (it looks like the exhaust fan stayed there before). We requested the team to fix a fan or close it. They said yes, but it wasn't done till the date we left 6. Worst of all, we used to get a strong cigarette-smoking smell in the room, especially in the evening. We think, the smell was coming in through the open hole in the bathroom, as all the bathroom exhaust is facing to the same area and someone in the building smoking in the bathroom at that time. We complained about this, but nothing happened. 7. First day, the internet was shaky. None of our devices could connect to it. Not even the TVs in the room. Again, had to complain many times, and at one point had to raise the voice a bit to get that resolved. 8. TVs had a set top box connected to them but all those subscriptions were expired. When asked, they mentioned who use set top box now a days. Overall, it was not even close to what we expected for the amount we paid. In no way, it can be rated as a 4-start stay. While the property itself was good - big rooms, good entertainment area etc - it is horribly managed.

Passable

5.0

I have sent s2veral messages to booking.com.com outlining the state of the hotel and service. I would never recommend to my friends and family

− There was nothing to like. I will find my messages ro Booking.com and copy and paste them in an email. Verybdiaappointed. Best thing was the view from our room but paid big buxks for it.

A wonderful stay with great comfort, excellent service, and an unbeatable location.

10.0

The property was exceptionally clean, had a great location, and the staff were incredibly friendly and accommodating.

− There’s nothing significant to dislike, but some minor improvements in facilities could enhance the experience.

Exceptional

10.0

Good staff

− location

£153.00

3.0

Nothing

− No Wi-Fi connection properly on 2nd floor, insects in the bathroom, breakfast times were given was wrong timing.

Poor

3.0