Is Platinum - Luxury Suite really a five-star hotel?

Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Platinum - Luxury Suite

★★★★★ Via al Ponte 24, Massagno, CH

8.8 guest rating· 43 reviews

The five stars

Platinum - Luxury Suite holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Terrace and Sun terrace.

About this hotel

Luxurious Amenities

Indulge in the spa bath, sun terrace, and hot tub available at Platinum - Luxury Suite. The apartment offers a flat-screen TV, fully equipped kitchen, and air conditioning for a comfortable stay.

Outdoor Relaxation

Enjoy the private balcony, outdoor dining area, and barbecue facilities during the warmer months. The property also offers a picnic area for a relaxing day outdoors.

Convenient Location

Situated in Massagno, the apartment is close to Lugano Station and Exhibition Center Lugano. Explore the city with ease from this centrally located accommodation.

Book now to experience luxury and convenience at Platinum - Luxury Suite!

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Three-Bedroom Apartment

Sleeps 5 · 160 m² · Twin bed

Desk
Air conditioning
Private bathroom
Kitchen
Coffee/tea maker

The hot tub and spa bath are the special features of this apartment. Featuring 3 bedrooms, this spacious apartment offers 3 bathrooms with a shower, a seating area and terrace where you can relax. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The apartment also provides guests with a barbecue. This air-conditioned apartment consists of a dining area, a flat-screen TV with streaming services a washing machine and a balcony. The unit has 4 beds.

Amenities

Free WiFi
Private parking
Air conditioning
Sun loungers or beach chairs
Non-smoking rooms
Non-smoking throughout
Family rooms
Access to health care professionals
BBQ facilities
Cashless payment available
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Daily housekeeping
Delivered food - securely covered

Show all 43 amenities

Designated smoking area
Express check-in/check-out
Facilities for disabled guests
Food delivered to guest room
Grocery deliveries
Guest room sealed after cleaning
Guest rooms disinfected between stays
Heating
Hot tub/Jacuzzi
Key access
Laundry washed per local authority guidelines
Lift / Elevator
Outdoor furniture
Physical distancing in dining areas
Physical distancing rules followed
Picnic area
Private check-in/check-out
Property cleaned by professional cleaning companies
Sanitized tableware & silverware
Shared stationery like menus, pens are removed
Shuttle service (additional charge)
Soundproof rooms
Staff adhere to local safety protocols
Sun terrace
Sun umbrellas
Temporary art galleries
Terrace
Wheelchair accessible
Wine/champagne

Location

Via al Ponte 24, Massagno, CH

Check-in: from 03:00 PM to 12:00 AM
Check-out: until 10:00 AM

What guests say8.843 reviews

+ Cleanliness+ Spaciousness+ Modern facilities+ Central location− Jacuzzi not working− Unprofessional service during checkout

Cleanliness8.8

Service8.8

Location9.3

Room Quality8.8

Amenities8.3

Value for Money8.8

Guest review
10.0
Bardzo fajny apartament
Krzysztof · GB · 2026-07-06

Guest review
8.0
Great apartment
− we had a few issues - finding the car park, getting access, remote control, electricity dropped out. But the host was responsive and we worked through all issues
Simon · DE · 2026-06-14

Guest review
10.0
Die Vermieter waren rund um die Uhr erreichbar. Im Preis sind für jeden Gast die Ticino Tickets für den gesamten Aufenthalt inklusive. Die Betten und Kissen sind sehr bequem. Zu Fuss braucht man nur 5 min. zum Bahnhof Lugano. Der Whirlpool ist vom 21.06. bis 31.08. in Betrieb. Nach Nachfrage wurde der Whirlpool für uns bereits am 05.06. in Betrieb genommen:). Der Whirlpool befindet sich einen Stock überhalb von der Wohnung auf einer sehr grossen privaten Terrasse im 5. Stock. Die Lage ist sehr angenehm ruhig. Das Check-In war super einfach. Man bekommt einen Code für das Schlüssel-Schliessfach im Briefkasten. Um alles ganz verständlich zu machen, bekommt man dafür sogar eine Videoanleitung. Die perfekte Wohnung um Lugano und die Umgebung zu erkunden.
− Es war alles mehr als perfekt:).
Fabienne · CH · 2026-06-10

We would love to live in that apartment.
10.0
The apartment w truly luxurious. The views were fabulous from every room. The rooftop patio had a hot tub and expansive views of the lake. Parking in the basement garage was convenient. The location was perfect: far enough out to be quiet but near the city center.
− I can’t think of any real improvements.
Rodney · US · 2026-06-08

Guest review
10.0
La vue
PASCAL · CH · 2026-05-04

Hotels of Earth · questions

Is Platinum - Luxury Suite really a five-star hotel?: Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

This property does not accommodate bachelor(ette) or similar parties.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.