Luxury 3 Bedroom Apartment near Hyde Park

Overall was ok.

7.0

Easy check in and out. Apartment is on level 2, need to carry luggages up 2 flights of narrow stairs. No elevators. Was offered on WA call few days before check in that could top up for a fraction of price for early check in , but was cancelled due to non availability. Convenient location ,Just few minutes walk from paddington station with many eateries nearby and a convenient store right outside apartment. Apartment itself has 2 level. Level 1 Living, kitchen , 1 toilet with shower Level 2, 3 bedrooms & 1 toilet with bathtub. One of the bedroom is Very spacious . Wifi is ok.

− Apartment looks very tired.

Obvious drug use and not clean- avoid

1.0

The property was in a central location and we booked when it was first listed. On reviewing a number of reviews that weren’t live when we booked. We contacted booking.com and the property to see if we could cancel well ahead of time as it was clear the property wasn’t as advertised through the many poor reviewed. The property owner contacted us and blamed a bad management company they no longer used and put my mind at rest assuring everything would be as advertised.

− On arriving at the property the general shared areas are in bad condition and extremely dirty. I opened the door to the flat and was overwhelmed by the smell of freshly smoked cannabis. The flat hadn’t been properly cleaned and is in a state of poor condition as the other reviews. There was blood stains on the floor, generally first and evidence of drug use through drug ‘baggies’ and ‘blunt’ wrap packets. They instructed a cleaner to review to make us stay however the cleaner agreed that the condition of the flat wasn’t habitable. They used a febreeze product and tried convincing us that it was now clean. We didn’t stay and the host has been nothing but unresponsive, unprofessional and we are yet to have any refund beyond a good will gesture from booking.com who have been as helpful as possible. This is a commercial property with incorrect fire escape procedures, no pat treating to electrical good and cracked ceramic floors. Do not be convinced by the owners they are running a scam property and booking.com should delist this property. We did not stay and had to incur the cost of another property last minute in the area- which was impeccable.

Accommodation very nice.

9.0

Very nice and well located.

− The only down side was the noise from the trains.

Poor

3.0

It’s clean, and the bedding is clean. The shower does not work very well. I wouldn’t class it as luxury… It’s quite cold, the front door does not lock very well. The fridge freezes food, does not keep it cool. Freezes it.

Bad

1.0

Disappointing

4.0

The location was good

− They provide two air bag and it was worst thing cant able to sleep well.