Grand Lido Negril Au-Naturel, An Autograph Collection All-Inclusive Resort - Adults Only♡

So disappointed!!

2.0

So many things to be disappointed about. First off booked 3 rooms for 4 nights Im a Lifetime Titanium member and will not receive any points because a family member paid for the rooms. At check in we were told we could not sign or use our cc for my mom’s room for incidentals even though she is legally blind and my brother has power of attorney for her. One room not water in shower, another no hot water for couple days After being at the gym and walking back to room, security told me I can’t walk there because I’m not staying there. When she saw my bracelet she told me oh I didn’t think you were staying there. I didn’t know people who stay at au natural hotels have a look. Food at Royalton many restaurants closed. Was disappointed restaurant at Lido closed. Buffet was basically same food both meals (lunch and dinner) every day Security was lacking!! I was off property and walked back on after midnight and guard was sleeping! Once arrive at Hideaway lobby is was in darkness and security said nothing to me. Walking back to Lido not one security guard in sight and lights were dim. No need to stay at Lido for butler or any Royalton property diamond because you can now book dinner reservations on an app. Booked my mom spa treatments and we weren’t allowed to pay by cc or cash could only charge to room which was a pain. Overall not happy with experience at all. Especially being a Lifetime Titanium Bonvoy member. Do not book through Marriott!! Oh we also prepaid before arrival and when we got there was told we need to pay! We visit Jamaica aprox twice a year and will not be back.

Wish we were still there.

10.0

This was our seventh trip to Grand Lido Negril since 2014 and as always, we had a fantastic time meeting new people and reuniting with the staff who make our stay great. At the pool bar Peaches, Dwaine, and Andrew went above and beyond to make amazing drinks! We never went thirsty. For entertainment Simone came through, as she always does, to get vacationers involved in games, laughing, dancing and just having fun while at Grand Lido. Captain Kirk also helped keep us entertained while making sure we were well attended to on the pool deck. Ricardo was our Butler, and we cannot say enough good things about him and the excellent job he does. At the Martini Bar Cleon who we have known since 2014 not only made us excellent drinks, but he broke out a deck of cards and did magic tricks just like at the Old Grand Lido during our first stay there.

Guest review

10.0

My husband & I were celebrating our 40th anniversary & booked 6 nights at Grand Lido Negril. This is an all inclusive resort that enables access to 2 additional resorts (Hideaway & the Royalton). Our suite had jetted tub, oversized shower with 2 rainfall shower heads plus hand held. We were assigned 2 butlers (Romaine and Michelle) who were fabulous- checking on us, making dinner reservations & Romaine even decorated our room (see photo). Food was wonderful, all staff was friendly & helpful. Grand Lido is adults only & “clothing optional” so if you’re of age I highly recommend Grand Lido Negril!

Guest review

10.0

The staff was phenomenal and the property was nice and clean. Very enjoyable experience. Will surely return . there was something to experience everyday. many restaurants to choose from with this all inclusive resort.

Disappointed

4.0

Hot tub not working place looked worn down Had to have three things fixed in room We were promised a bottle of gin on arrival never got Had to ask to restock coffee pods never restocked snacks Butlers where lazy Simone was the bright spot she deserves a huge raise Food was great

Just a quickie!

10.0

We stayed at this resort after checking out of the Hideaway next door, just for 1 night. Our butler made sure there was a birthday banner was on the door since I was still celebrating and she stayed available. Check in was a breeze, but again they dont allow early check in. Room was basic. This is a nude resort, so there are areas where you have to be nude. Very quiet, chill spot. You can utilize the restaurants and other facilites at the Hideway and the Royalton.