Elegance and Views in the Heart of Mijas pueblo♡

Had a lovely time in Mijas, nice place, clean a little under equipped for a family!

7.0

Great view, nice modern decor and close to everything!

− Shower head was broken, no beach towels and in the kitchen only four mugs, four glasses etc for a family of five not so practical?!

Love Mijas but felt letdown by the lack of communication by the agent.

3.0

Comfortable beds , good views, clean

− Cooker oven and grill broken, as a self catering apartment this was required.we notified James who ignored our text. Also leaks in the balcony ceiling, missing bedside lampshade and electrical covers fell off during the night as was only taped on.

Guest review

2.0

We zijn er niet gebleven om dat het erg koud was binnen: 16 graden en we kregen het appartement niet verwarmd. Er blies enkel koude lucht. Je kon er echt niet verblijven.

− Niemand heeft ons geholpen. De eigenaar was enkel via Whatsapp te bereiken. Ze zouden iemand sturen om de verwarming op te starten, maar we hebben niemand gezien. We hebben onze vakantie in een hotel moeten doorbrengen en dus veel extra kosten gehad. We hebben slechts de helft van de huur voor die week, incl de helft van het geld voor de opkuis terug gekregen. Terwijl er geen opkuis nodig was. Ik zou nooit meer een appartement via Elegance and Views in the Heart of Mijas Pueblo huren. De klantvriendelijkheid en behulpzaamheid zijn beneden alle peil. We kregen wel goede ondersteuning van Booking.com, zij hebben ons regelmatig te woord gestaan en geholpen waar het kon.

By spending a little money the apartment could be improved.

3.0

− The apartment was very poorly equipped & shabby considering the price paid. There were no glasses on arrival, the shower was blocked, the oven unusable to name a few things. The agent did bring more glassware & extra beeline & towels as there was none on arrival for a 4 week stay. Unfortunately the bed linen did not fit the large bed in the main bedroom but really I couldn’t be bothered to complain further.

Peaceful, restful and will return

9.0

Location was perfect for a short stroll of 5 minutes into town, less to DIA supermarket, really convenient. Roof top pool very nice. Balcony at the apartment, spacious and comfortable and just lovely to sit out in the evening for a while before dinner. Very good air con because it was hot. Very spacious, washing machine, dishwasher etc so helpful to have. Pool towels and parasol also.

− Getting into the apartment was a problem. The first code got us into the building no problem but finding the apartment was a big problem. Two apartments with the same number and letter and we were at the wrong one. At 10pm at night, no reception etc you start to panic. A lady who cleans in the apartment block with almost no English arrived thankfully and could not figure out the problem. She phoned someone and it took half an hour on the phone to finally locate our apartment. We were outside a few but the code did not open the lock box. The lady on the phone tried to tell me we must be a5 wrong apartment. I was getting frustrated at that point as we had the code which allowed us enter the first door. I asked the lady assisting us to take a photo of the codes sent to me to gain entry and to send them to the lady on the phone. Finally we were taken upstairs, over by the pool and downstairs again to finally enter our apartment.