Superior Suite
Sleeps 2 · 44 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Shower
Casa de Agua
★★★★★ Carretera Ixcatepec-Amatlán #20 Col. del Carmen, Tepoztlán, MX
8.7 guest rating· 60 reviews
The five stars
Casa de Agua holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Swimming pool, Room service, Terrace, Spa/wellness center and Outdoor pool.
Guests score it 8.7/10 across 60 reviews.
About this hotel
Mountain Views and Luxury Accommodations
Casa de Agua offers 5-star accommodations with breathtaking mountain views. Each room is equipped with modern amenities such as a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature balconies and pool views, ensuring a luxurious stay for all guests.
Relaxation and Dining Options
Guests can unwind at the outdoor swimming pool, sun terrace, or hot tub, perfect for relaxation. The hotel also boasts a restaurant serving delicious à la carte and American breakfast options. Additionally, there is a bar where guests can enjoy refreshing drinks in a serene garden setting.
Convenience and Hospitality
With services like room service, luggage storage, and attentive staff providing bed linen and towels, Casa de Agua prioritizes guest comfort and convenience. The proximity to Benito Juarez International Airport makes it a convenient choice for travelers. Book now for an unforgettable stay at Casa de Agua.
Rooms & rates
Double Room
Sleeps 2 · 20 m² · Queen bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Shower
Junior Suite with Terrace
Sleeps 2 · 25 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Shower
Deluxe King Suite
Sleeps 2 · 44 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
Presidential Suite
Sleeps 2 · 91 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
Junior Suite
Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Shower
Amenities
- Free WiFi
- Heated pool
- Outdoor pool
- Pool bar
- Swimming pool
- Spa/wellness center
- Free Parking
- Accessible parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Snack bar
- Sun loungers or beach chairs
Show all 72 amenities
- Tour desk
- Room service
- 24-hour security
- Non-smoking rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Adult only
- Airport drop off
- Airport pick up
- Bike tours
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Electric vehicle charging station
- Express check-in/check-out
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Hiking
- Horse riding
- Invoice provided
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service
- Smoke alarms
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Terrace
- Walking tours
- Wine/champagne
- Yoga classes
Location
Carretera Ixcatepec-Amatlán #20 Col. del Carmen, Tepoztlán, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.760 reviews
+ Great food+ Friendly staff+ Excellent amenities− Reservation issues− Small room size− No elevator
Cleanliness8.1
Service8.9
Location8.6
Room Quality8.3
Amenities9.1
Value for Money8.6
Guest review
10.0Excelente servicio de todo el personal, diseño bonito, la cama cómoda, la cómida deliciosa, los masajes buenos, en general fue muy buena la experiencia y sin duda me volveria a quedar.
− Todo me gustó
Semana de descanso, Sol y Alberca
7.0El servicio es de primera, todo el staff y gente del hotel es muy atenta y siempre preguntando su necesitas algo, en resumen mi estancia fue muy buena y placentera.
− La relación calidad-precio no me gustó mucho los precios se me hicieron un poco elevados para lo que es. El café muy malo, los chilaquiles en la mañana no taaaaaan buenos, la comida en general siento que puede mejorar mucho.
Muy buena
10.0Los alimentos muy buenos
Excelente
10.0Excelente
− N/A
Below my expectations.
2.0− The rooms are very small and not practical. The shower leaked out into the room. The toilet did not have a toilet cover, there is no tissues in the room. The bathroom “wall” is glass, little to no privacy. And the walls are paper thin.
muy buen hotel
9.0el personal muy amable
− falta mantenimiento en algunas areas del hotel
Hotels of Earth · questions
- Is Casa de Agua really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.