Excellent Location - Modern Hotel Room in Mackay♡

Guest review

1.0

Location

− First impressions are extremely terrible would highly not recommend this place or the facility, Hard to communicate with host as it is not with the motel. There were stains all over the carpet, bathroom not cleaned, maintenance was lacking light fixtures not in place. Air-conditioning not working and had pedestal fans in place instead. Decided to stay elsewhere.

FRAUDULENT

1.0

Dont know what the place was like as there was no room available when we went to check in even though we were charged $594.16 for it. On top of the cost of the room we had to change flights due to not having a room available and that Cost was an Extra $460.30

− The fact that even though we had confirmation when we arrived there was no room available

Guest review

4.0

The location was practical and close to faciliies. The bed was fairly comfy

− The room smelled discusting. This could be from the filthy carpet, dust caked blinds and dirty aircon. On the two occasions I absolutely had to use the aircon it stank. The tv had lines on screen and picture kept disrupting. Advised there was no kettle by property manager and yet there was one that was full of ants. Bathroom smelled of bleach and was over powering. The main blinds roller was broken and unable to open for light in room. Lastly the instructions to locate the locker was inadequate. I advised I was arriving at 9.30pm. The instructions were that the locker was at Rasmussen accountants 10 Nilson stree directly opposite accomadation. Nothing to advise the locker was down the back of the building where it was dark, no lighting and a dirt uneven driveway to lug my baggage over. Unsafe for someone travelling alone. A broken ankle waiting to happen. The card for the room number was not clearly maked and number rubbed to almost non existent. I had to try three possible room choices. I wont book through airtrip again.

Exceptional

10.0